> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hiveinspect.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Payment Options

> Set up and manage payment options for your inspection business

⏱️ **Estimated time:** \~5 minutes

## Video Tutorial

<Card title="Setting Up Payment Options for Customers" icon="circle-play">
  <iframe width="100%" height="450" src="https://www.loom.com/embed/50fd7356a4444d6a8710caed46bffc0e" frameborder="0" allowfullscreen />
</Card>

<Steps>
  <Step title="Access Payment Settings — 0:01">
    * Navigate to **Business Tools**
    * Select **Payments**
    * If this is your first time, click the **Connect your Stripe** button to link your Stripe account

    <img src="https://mintcdn.com/hiveinspect-43c85ed1/Ish45kXj50EQHADF/images/Payment-1.jpg?fit=max&auto=format&n=Ish45kXj50EQHADF&q=85&s=a4ada11d83d7533177576b6f58947d36" alt="Accessing payment settings" width="1920" height="1242" data-path="images/Payment-1.jpg" />
  </Step>

  <Step title="Connect Your Stripe Account — 0:10">
    * Log in to your Stripe account or sign up if you don't have one
    * Once connected, you will see various payment options available

    <img src="https://mintcdn.com/hiveinspect-43c85ed1/Ish45kXj50EQHADF/images/Payment-2.jpg?fit=max&auto=format&n=Ish45kXj50EQHADF&q=85&s=41c510301c3f411873cd6260ad993140" alt="Connecting Stripe account" width="1920" height="1242" data-path="images/Payment-2.jpg" />
  </Step>

  <Step title="Enable Credit and Debit Card Payments — 0:47">
    * Toggle the option to **accept credit and debit cards** on or off
    * This is the most common payment method for customers
    * Enabling this option allows customers to pay via **Apple Pay** and **Google Pay**

    <img src="https://mintcdn.com/hiveinspect-43c85ed1/Ish45kXj50EQHADF/images/Payment-3.jpg?fit=max&auto=format&n=Ish45kXj50EQHADF&q=85&s=a9b10eef629f77db37ba1f42847b2d0b" alt="Enabling credit and debit card payments" width="1920" height="1242" data-path="images/Payment-3.jpg" />
  </Step>

  <Step title="Decide on Credit Card Fee Absorption — 1:15">
    * Choose whether to absorb credit card fees or pass them on to customers
    * If fees are passed on, a standard fee of **4% + \$0.30** will be added to the transaction

    <img src="https://mintcdn.com/hiveinspect-43c85ed1/Ish45kXj50EQHADF/images/Payment-4.jpg?fit=max&auto=format&n=Ish45kXj50EQHADF&q=85&s=b59095f537751e7ca75a6f5fe6a529ac" alt="Credit card fee absorption options" width="1920" height="1242" data-path="images/Payment-4.jpg" />
  </Step>

  <Step title="Enable ACH Payments — 2:14">
    * Toggle the option for **ACH payments** on or off
    * If enabled, payments will be marked as paid when initiated, but reports will be locked until settled (up to 5 business days)

    <img src="https://mintcdn.com/hiveinspect-43c85ed1/Ish45kXj50EQHADF/images/Payment-5.jpg?fit=max&auto=format&n=Ish45kXj50EQHADF&q=85&s=ca2f71e1f2365d6895978d74acc1026f" alt="Enabling ACH payments" width="1920" height="1242" data-path="images/Payment-5.jpg" />
  </Step>

  <Step title="Offer Buy Now Pay Later Option — 3:10">
    * Toggle the **Buy Now Pay Later** option on or off
    * Note that you must absorb the fee of **8% + \$0.30** as passing it on would classify you as a lender

    <img src="https://mintcdn.com/hiveinspect-43c85ed1/Ish45kXj50EQHADF/images/Payment-6.jpg?fit=max&auto=format&n=Ish45kXj50EQHADF&q=85&s=37dfd1075ac764ad63e1fb9f5be6cbc5" alt="Buy Now Pay Later option" width="1920" height="1242" data-path="images/Payment-6.jpg" />
  </Step>

  <Step title="Enable Other Payment Methods — 3:29">
    * Toggle the **Other Payment Methods** option on or off
    * This method is less preferred due to tracking issues; manual payment marking is required

    <img src="https://mintcdn.com/hiveinspect-43c85ed1/Ish45kXj50EQHADF/images/Payment-7.jpg?fit=max&auto=format&n=Ish45kXj50EQHADF&q=85&s=e134471c883190ccfd9d99bf39edf7a7" alt="Other payment methods" width="1920" height="1242" data-path="images/Payment-7.jpg" />
  </Step>

  <Step title="Add Payment Instructions — 3:48">
    * If enabling other payment methods, include payment instructions (e.g., Venmo ID, Zelle details) for customers

    <img src="https://mintcdn.com/hiveinspect-43c85ed1/Ish45kXj50EQHADF/images/Payment-8.jpg?fit=max&auto=format&n=Ish45kXj50EQHADF&q=85&s=cdd5483dc8e67365249bff3a973081b6" alt="Adding payment instructions" width="1920" height="1242" data-path="images/Payment-8.jpg" />
  </Step>

  <Step title="Understand Pay-It-Close Feature — 4:08">
    * This feature can only be enabled by the service provider
    * Contact support to request this feature if needed

    <img src="https://mintcdn.com/hiveinspect-43c85ed1/Ish45kXj50EQHADF/images/Payment-9.jpg?fit=max&auto=format&n=Ish45kXj50EQHADF&q=85&s=708fc03b718b0431ee46f90b4dbeb3ad" alt="Pay-It-Close feature" width="1920" height="1242" data-path="images/Payment-9.jpg" />
  </Step>

  <Step title="View Payment Options as a Customer — 4:24">
    * Customers can view payment options in the reports portal under **Payments**
    * They can choose to pay by card, ACH, buy now pay later, or other methods

    <img src="https://mintcdn.com/hiveinspect-43c85ed1/Ish45kXj50EQHADF/images/Payment-10.jpg?fit=max&auto=format&n=Ish45kXj50EQHADF&q=85&s=5b25e1f87cefa298b633761a497fb561" alt="Customer payment options view" width="1920" height="1242" data-path="images/Payment-10.jpg" />
  </Step>

  <Step title="Create Custom Invoices — 5:00">
    * To create a custom invoice, click **Create Invoice**
    * This will generate a Stripe invoice and send it directly to the customer

    <img src="https://mintcdn.com/hiveinspect-43c85ed1/Ish45kXj50EQHADF/images/Payment-11.jpg?fit=max&auto=format&n=Ish45kXj50EQHADF&q=85&s=07566f964ecc9745b1eb00a211209bfd" alt="Creating custom invoices" width="1920" height="1242" data-path="images/Payment-11.jpg" />
  </Step>

  <Step title="Review All Invoices — 5:14">
    * Click on **All Invoices** to see all invoices created through Stripe

    <img src="https://mintcdn.com/hiveinspect-43c85ed1/Ish45kXj50EQHADF/images/Payment-12.jpg?fit=max&auto=format&n=Ish45kXj50EQHADF&q=85&s=6a4cd056c1abab7903268dbd0c9bd10e" alt="Reviewing all invoices" width="1920" height="1242" data-path="images/Payment-12.jpg" />
  </Step>
</Steps>
