> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hiveinspect.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Import Contacts

> Import and manage your contacts in Hive

⏱️ **Estimated time:** \~5 minutes

## Video Tutorial

<Card title="How to Import Contacts into Hive" icon="circle-play">
  <iframe width="100%" height="450" src="https://www.loom.com/embed/772d26c509e84afa9e7e117f7433559c" frameborder="0" allowfullscreen />
</Card>

<Steps>
  <Step title="Access Contacts and Manage Tags — 0:00">
    * Go to the **Contacts** section from the sidebar
    * Click on **Manage Tags** to create new tags
      * Example tags: "Realtor", "Agent", "Client"

    <img src="https://mintcdn.com/hiveinspect-43c85ed1/xYKGp_3A44kyTeKP/images/Import-contacts-1.jpg?fit=max&auto=format&n=xYKGp_3A44kyTeKP&q=85&s=f88ce22f219a12a2113a4ab04b2452da" alt="Accessing contacts and managing tags" width="1670" height="1080" data-path="images/Import-contacts-1.jpg" />
  </Step>

  <Step title="Import Client Contacts from CSV — 0:25">
    * Click on **Import CSV**
    * If importing from Spectora, select **Client**
    * Drop the client CSV file into the designated area
      * Note: This process may take a few minutes as images are downloaded and uploaded

    <img src="https://mintcdn.com/hiveinspect-43c85ed1/xYKGp_3A44kyTeKP/images/Import-contacts-2.jpg?fit=max&auto=format&n=xYKGp_3A44kyTeKP&q=85&s=1d8760e0888ce5dc638a82a9ea787888" alt="Importing client contacts from CSV" width="1670" height="1080" data-path="images/Import-contacts-2.jpg" />
  </Step>

  <Step title="Import Realtor Contacts from CSV — 0:46">
    * After importing clients, you can cancel your previous subscription
    * Repeat the import process for Realtors:
      * Select **Realtor** and drop the corresponding CSV file

    <img src="https://mintcdn.com/hiveinspect-43c85ed1/xYKGp_3A44kyTeKP/images/Import-contacts-3.jpg?fit=max&auto=format&n=xYKGp_3A44kyTeKP&q=85&s=69fddf594a86af30a652f2bfdd51564d" alt="Importing realtor contacts from CSV" width="1670" height="1080" data-path="images/Import-contacts-3.jpg" />
  </Step>

  <Step title="Import Contacts from Other Companies — 1:04">
    * You can import contacts from other software like ISN, HIP, and Homegauge
    * If your software isn't listed, contact support via the chat bubble and send your CSV file

    <img src="https://mintcdn.com/hiveinspect-43c85ed1/xYKGp_3A44kyTeKP/images/Import-contacts-4.jpg?fit=max&auto=format&n=xYKGp_3A44kyTeKP&q=85&s=9813069e08c0ac1d9280008acf864f5e" alt="Importing contacts from other companies" width="1670" height="1080" data-path="images/Import-contacts-4.jpg" />
  </Step>

  <Step title="Create Multiple Tags for Contacts — 1:19">
    * You can create multiple tags for different Realtors:
      * Examples: "First-time Realtor", "Regular Realtor", "Tiered Realtors"

    <img src="https://mintcdn.com/hiveinspect-43c85ed1/xYKGp_3A44kyTeKP/images/Import-contacts-5.jpg?fit=max&auto=format&n=xYKGp_3A44kyTeKP&q=85&s=50216b0a15edf9c1376458363628ee89" alt="Creating multiple tags for contacts" width="1670" height="1080" data-path="images/Import-contacts-5.jpg" />
  </Step>

  <Step title="Update Existing Contacts — 1:36">
    * Go to an existing contact to update their information
    * Assign tags to the contact by selecting the appropriate tag
    * Optionally, add a profile photo for the contact

    <img src="https://mintcdn.com/hiveinspect-43c85ed1/xYKGp_3A44kyTeKP/images/Import-contacts-6.jpg?fit=max&auto=format&n=xYKGp_3A44kyTeKP&q=85&s=e05c347e18bda032ab12c6ff7598095a" alt="Updating existing contacts" width="1670" height="1080" data-path="images/Import-contacts-6.jpg" />
  </Step>

  <Step title="Utilize Photos for Marketing — 1:55">
    * Including Realtor photos in reports is a good marketing strategy
    * Ensure to add photos whenever possible

    <img src="https://mintcdn.com/hiveinspect-43c85ed1/xYKGp_3A44kyTeKP/images/Import-contacts-7.jpg?fit=max&auto=format&n=xYKGp_3A44kyTeKP&q=85&s=69dd5ff811ae3ce137a6f209d35b8f17" alt="Utilizing photos for marketing" width="1670" height="1080" data-path="images/Import-contacts-7.jpg" />
  </Step>
</Steps>
