* **Any other status:** the **Inspectors** field is already open at the top of the page.
In the dashboard: open the inspection, then Inspectors (on a confirmed inspection, click the Inspector button first).
If your company has more than one inspector, you can move an inspection to someone else, or put two or more inspectors on one job. You do it on the inspection's order page in the web dashboard, at any status, including after it's confirmed. Hive then moves the Google Calendar event, the inspector's automated messages and the job in the mobile app to the new inspector. The client isn't told. ## Change the inspector
* **Any other status:** the **Inspectors** field is already open at the top of the page.
## What changes when you change the inspector
| | What happens |
| - | - |
| **Google Calendar** | The event is removed from the old inspector's Google Calendar and added to the new inspector's, if the inspection is on calendars (Confirmed with **Block calendar** on) and the new inspector has connected Google Calendar. |
| **Automated messages to inspectors** | The old inspector's messages that haven't gone out yet are canceled. The new inspector gets your automations sent to **Inspector**, including the booking message if the inspection is already confirmed. |
| **The client and agents** | Nothing is sent. Later emails to them show the new inspector wherever you use inspector placeholders. |
| **Mobile app** | The job appears in the new inspector's list (**My Inspections**) and leaves the old inspector's. |
| **5 PM schedule email** | The next one goes to the new inspector. One already sent isn't sent again. |
| **Inspection events** (radon pickup and so on) | Not changed. Each event keeps its own **Assigned to** list. Change it in **Inspection Events** on the same page. |
| **Price** | A confirmed inspection keeps its price. Before it's confirmed, a **Miles from Inspector's Address** charge can change when the first inspector changes. |
| **Inspector payouts** | Payouts are recalculated for whoever is now assigned, and the old inspector's payout is removed. Hand edits to payouts are replaced. Reload the page to see the new **Inspector Payouts**. |
| **Report PDF** | A PDF made before the change still shows the old inspector. Regenerate it to show the new one. |
## The first inspector
When there's more than one inspector, the first one listed is the main inspector. Hive uses them for:
* the open times shown under **Date & time**
* **Miles from Inspector's Address** price modifiers
* the inspector a client sees first when they book from a quote
There's no button to change the order. To make someone else first, remove the others and add them back.
## In the mobile app
You can't change the inspector in the mobile app. On the inspection's summary screen, tap **Edit Inspection Order** ("Inspector's Dashboard"). It opens the inspection's order page in your browser, where you change it as above.
## Online bookings and quotes
When a client books online or picks a time from a quote, they choose the inspector:
* **Any Available Inspector** gives the job to the closest inspector who is free at that time.
* They can also pick a specific inspector.
The inspector they choose takes the place of the first inspector on the inspection. Anyone else you added stays, so a second inspector on a quote isn't lost. If they choose someone who's already on the inspection, nothing changes. Online bookings from your scheduling widget start with a stand-in inspector, which is simply replaced. The booking arrives as **Waiting**. Change the inspector before or after you confirm it, the same way as above. See [Set inspector service areas](/how-tos/smart-scheduling) and [Send a quote](/how-tos/send-a-quote).
## The Team column on the Inspections page
On the **Inspections** page, clicking the inspector initials in the **Team** column (or **Assign inspector** on a phone) opens **Manage Profile Assignments**. It's a quick way to change the inspectors without opening the inspection:
* **Add:** tick people under **Add New Assignments** and click the **Assign** button (for example **Assign 2 Profiles**).
* **Remove:** click the remove button next to a name under **Currently Assigned**. It's removed straight away.
Both make the same updates as the order page: calendars, inspector messages, the mobile app and payouts.
## Who can change the inspector
* Anyone with the **Schedule Management** permission can change the inspector on any inspection.
* Anyone else can change it only on inspections they're assigned to. If they remove themselves, they can no longer open the inspection.
Only team members with the **Inspector** or **Sub-Inspector** role are listed under **+ Add**. Admins and support staff aren't, and deactivated team members can't be added. See [Team permissions](/business-tools/team-permissions).
## Common questions
**Does the client get told about the new inspector?** No. If you want to tell them, email them yourself. Messages Hive sends them afterwards use the new inspector's name wherever your templates use inspector placeholders.
**The old inspector still has the event in Google Calendar.** Hive removes it when the inspection is on calendars (Confirmed with **Block calendar** on) and the old inspector has Google Calendar connected. Delete any leftover event in Google Calendar by hand. If the new inspector's event is missing, open **Date & time** and click **Regenerate calendar event**.
**Can I put two inspectors on one inspection?** Yes. Click **+ Add** again. Both get the calendar event, the inspector messages and the job in their app.
**Can two inspectors work on the same report?** Yes. Everyone assigned can open the inspection in the mobile app and work on its reports.
**Does changing the inspector check that they're free?** No. Check their calendar, or open **Date & time** to see the first inspector's open times, before you confirm.
**Why can't I find someone under + Add?** They're already on the inspection, they're deactivated, or their role is Admin or Support Staff. Change their role on the **Teams** page.
## Where to go next
* [Reschedule an inspection](/how-tos/rescheduled-inspections)
* [Inspection statuses](/how-tos/inspection-statuses)
* [Team permissions](/business-tools/team-permissions)
* [Schedule or send a quote](/how-tos/schedule-or-send-quote)
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