> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hiveinspect.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How Long Hive Inspect Keeps Your Reports and Inspection Data

> Hive Inspect doesn't delete old reports. See how long we keep reports, photos and inspections, what happens after you cancel, and how to keep or delete a copy.

Hive keeps your reports and inspection data for as long as your account exists. Reports don't expire, and we don't delete old ones to save space. That stays true whether you're on a plan, on the free trial, or have cancelled.

## What we keep

None of these are deleted after a set time:

| What | How long we keep it |
| - | - |
| Reports and their PDFs | No time limit |
| Photos and videos in your reports | No time limit |
| Inspections, with their agreements, signatures, invoices and payment records | No time limit |
| Templates and saved comments | No time limit |
| Contacts, agents and brokerages | No time limit |
| Reports imported from your old software | No time limit. See [Past inspections](https://docs.hiveinspect.com/how-tos/past-inspections.md). |

A report from years ago opens the same way as one from last week. Find it on the **Inspections** page with the [list filters](https://docs.hiveinspect.com/how-tos/inspection-list-filters.md).

## Your clients' report links

The report links you send to clients and agents don't expire. They can open the report, download the PDF, sign agreements and pay invoices at any time.

Once a client can open a report, they lose access only if you lock it, unpublish it or delete the inspection.

## If you cancel your subscription

We keep everything. Cancelling stops you creating new inspections, but your reports, templates, contacts and past inspections all stay, with no time limit. You can still sign in and open them, and your clients can still open their reports.

When you start a plan again, everything is where you left it. See [What we do with your data after you cancel](https://docs.hiveinspect.com/how-tos/cancel-subscription.md#what-we-do-with-your-data-after-you-cancel).

## When data is removed

Your data is only removed when you, or someone on your team, remove it, or when you ask us to:

| What happens | What it means |
| - | - |
| You delete an inspection | It disappears from Hive and there's no undo button. Message us in the chat bubble as soon as possible if it was a mistake. See [Delete an inspection](https://docs.hiveinspect.com/how-tos/delete-inspection.md). |
| You remove a report from an inspection in the mobile app | The inspection stays. Ask us in the chat bubble if you need the report back. |
| You ask us to delete your account | Permanent. See [Delete your account and data](https://docs.hiveinspect.com/how-tos/cancel-subscription.md#delete-your-account-and-data). |

## Keep your own copy

Your reports are safe in Hive, but you can save copies anywhere you like:

* **A report:** open it in the Web Editor, click **PDF** at the top right, then **View PDF**, and save the file.
* **Contacts:** **Contacts → Export to CSV**. See [Export to CSV](https://docs.hiveinspect.com/how-tos/contacts-list.md#export-to-csv).
* **Earnings:** **Export to CSV** on the Earnings page. See [Export to CSV](https://docs.hiveinspect.com/how-tos/earnings.md#export-to-csv).

## Common questions

> **Do my reports expire or get deleted after a while?**
>
> No. We don't delete reports because they're old. Reports and their photos and videos stay in your account with no time limit.

> **What happens to my reports if I cancel?**
>
> They stay. You can still sign in and open them, and your clients can still open them from their links. See [Cancel your subscription](https://docs.hiveinspect.com/how-tos/cancel-subscription.md#what-we-do-with-your-data-after-you-cancel).

> **Can my client still open a report I sent years ago?**
>
> Yes. Report links don't expire. If a client can't open one, check that the report is still published and unlocked.

> **How do I get my data deleted?**
>
> Cancel your plan and add-ons, then message us in the chat bubble from the account owner's login, or email [support@hiveinspect.com](mailto:support@hiveinspect.com). Deleting is permanent. See [Delete your account and data](https://docs.hiveinspect.com/how-tos/cancel-subscription.md#delete-your-account-and-data) and our [Privacy Policy](https://www.hiveinspect.com/privacy).

## Where to go next

Cancel your subscription
How to cancel, what stops, and what happens to your data

Guide

[Open](https://docs.hiveinspect.com/how-tos/cancel-subscription.md)

Billing and subscriptions
Plans, seats, receipts and your Stripe billing page

Guide

[Open](https://docs.hiveinspect.com/how-tos/billing-and-subscriptions.md)

Delete an inspection
What deleting removes, and when to cancel instead

Guide

[Open](https://docs.hiveinspect.com/how-tos/delete-inspection.md)


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