In the mobile app: My Profile → Time Clock. In the dashboard: Business Tools → Hourly Time Tracker.
The time clock tracks the hours your team works. Inspectors **clock in and out on their phone** in the Hive mobile app. You **review, correct and export** those hours in the web dashboard, for example to run payroll. | | Where | Who | | - | - | - | | **Clock in and out** | Mobile app → **My Profile** → **Time Clock** | Each person, for themselves | | **See everyone's hours, fix and add entries, export** | Dashboard → **Business Tools** → **Hourly Time Tracker** | Inspectors, admins and anyone with **Business Metrics** permission | ## Clock in and out in the mobile app ### Open the Time Clock 1. Tap **My Profile** at the bottom right of the app. 2. The **Time Clock** card sits below **Clear Cache & Data**. It shows whether you're clocked in, with a **Clock In** or **Clock Out** button. Tap the button on the card for a one-tap clock in or out. Tap anywhere else on the card to open the full **Time Clock** screen. ### Clock in On the **Time Clock** screen, tap the green **Clock In** button. It says **You're clocked out** before you start, with your last shift's length underneath. Once you're clocked in: * A timer counts up (for example **02:14:37**) with **Clocked in at 8:02 AM** under it. * The **Time Clock** card on **My Profile** reads **On the clock** with the time so far. * The timer keeps running if you close the app, lock your phone or restart it. The first time you clock in, your phone asks whether Hive can use your location. See [Location](#location). ### Clock out Tap the red **Clock Out** button. A **Clock Out** window shows the **Shift length**. Add a **Note (optional)** if you like, for example "covered for Dave", and tap **Clock Out**. The **Clock Out** button on the **My Profile** card clocks you out straight away, without the note window. You can clock in and out as often as you like in a day. Each clock in to clock out is one **shift**, so a lunch break means clocking out and back in. ### No signal? It still works Clocking in and out always works, even with no internet. Your time is saved on the phone straight away and sent to Hive when you're back online. A small note on the Time Clock tells you what's happening: * **Offline — saved on this device** * **Saved offline — 1 pending** * **Syncing 1 entry…** You don't need to do anything. It sends on its own when you reconnect or open the app. Keep the app installed until it has synced. ### Location When you clock in and out, Hive saves your phone's location at that moment, so managers can see where each shift started and ended. It doesn't track you during the shift. * The app asks once, on your first clock in. Choose **Allow While Using App**. * If you say no, the time clock still works, just without a location, and the app won't ask again. To turn it on later, allow location for Hive in your phone's **Settings**. * If your phone can't get a location within a few seconds, the shift is saved without one. ### Forgot to clock out? If you're still clocked in **16 hours** after you clocked in, the app closes the shift at the 16-hour mark the next time you open it. It's marked **Auto-closed** (your last shift shows "(auto-closed)"). Tell your manager the real time so they can correct it.
### Pick the dates and the employee
* **Dates:** click **7 days**, **30 days** (the default), **90 days** or **YTD**, or set **From** and **To**. The page updates by itself. There's no Apply button.
* **Employee:** pick a name to see their shifts, or **All Employees** for everyone. Deactivated team members stay in the list, marked **(deactivated)**.
A shift belongs to the day it **started**. A shift that starts before midnight and ends after it counts on the first day.
### Everyone at a glance
* **Total Hours**: hours from finished shifts, shown as hours and minutes.
* **Active Employees**: how many people have shifts in the dates you picked.
* **Shifts**: how many shifts, and how many people are **on the clock** right now.
**Hours by Employee** has one row per person, most hours first: **Days Worked**, **Shifts** and **Total Hours**. A green **on the clock** tag means they're clocked in now. **Company Total** adds everyone up.
Each shift shows:
* **Clock-in and clock-out time.** A dash means they haven't clocked out.
* **Status:** **On the clock**, **Completed** or **Auto-closed**.
* **Location:** click **In** or **Out** to open where they clocked in or out in Google Maps. **No location** means the phone didn't share one (or the entry was added by hand).
* **The note**, if they added one.
* **Duration.**
Click the back arrow next to their name to return to everyone.
## Fix or add a shift
### Correct a shift
Click the pencil on the shift. In **Edit Time Entry**, change **Clock In**, **Clock Out** or the **Note**, then click **Save**. The duration is worked out again.
Use this for:
* **An auto-closed shift:** put in the real clock-out time.
* **Someone still on the clock who forgot to clock out:** ask them to tap **Clock Out** in the app first, then correct the time here. If they no longer have that phone, add the clock-out time here, which also clears the stuck shift so their next clock-in works.
* **A wrong time:** for example they clocked in late.
You can't move a shift to another person. Delete it and add a new one instead.
### Add a shift by hand
Click **Add Entry** at the top. Choose the **Employee**, set **Clock In** and **Clock Out**, add a **Note** and click **Save**.
* Leave **Clock Out** empty to start a shift that's still running. It shows as **On the clock**. A person can only have one running shift at a time.
* **Clock Out** must be after **Clock In**.
* Times are in your computer's time zone.
### Delete a shift
Open the shift with the pencil, click **Delete** and confirm. It can't be undone.
## Export hours to Excel
Click **Export**. Hive downloads a spreadsheet (for example `hours-company-2026-10-19.xlsx`) with two sheets:
* **Summary**: each employee's **Days Worked**, **Shifts** and **Total Hours** in decimal hours (for example **8.58**), plus a **Total**.
* **Shifts**: every shift with **Employee**, **Date**, **Clock In**, **Clock Out**, **Hours**, **Status** (**Completed**, **Auto-closed** or **In progress**), **Note**, and Google Maps links for the **Clock-In Location** and **Clock-Out Location**.
With one employee selected, the **Shifts** sheet has only their shifts (the **Summary** still lists everyone). Running shifts have no hours yet. Check auto-closed shifts before you run payroll: they count 16 hours until you correct them.
## Who can do what
* **Clock in and out:** everyone who signs in to the mobile app, for themselves only.
* **Open the Hourly Time Tracker and see everyone's hours, edit, add, delete and export:** team members with the **Inspector** or **Admin** role, and anyone with the **Business Metrics** permission. Everyone else sees **Access Denied**.
The **Employee** list shows your Inspectors and Sub-Inspectors. See [Team permissions](/business-tools/team-permissions).
## Common questions