> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hiveinspect.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Ask Agent in the Hive Inspect Mobile App: AI Answers From Your Data

> Ask questions about your inspections, schedule, contacts, payments, automations and metrics in plain language with Ask Agent on the Hive Inspect mobile app's AI tab.

In the mobile app: the **AI** tab.

**Ask Agent** answers questions about your business in plain language, using your company's own data in Hive: inspections, your schedule, contacts, automations, messages, report views, payments and metrics. It's the same assistant as the Ask Agent panel on the dashboard. It's in **Beta**, as the tag next to its name shows.

![The Ask Agent screen on the AI tab: the note Responses are generated using AI from your organization's data, a Try asking list with What's on my schedule this week?, Which inspections are scheduled tomorrow?, Has anyone viewed the report for my latest inspection?, Which automations failed in the last 7 days?, Which inspections are still unpaid this month?, How many inspections did we complete this month? and Who are our top buyer agents year to date?, and an Ask a question box with a send button](https://mintcdn.com/hiveinspect-43c85ed1/t9Q1_TNVwS8aDUOV/images/how-tos/mobile-ask-agent.png?fit=max\&auto=format\&n=t9Q1_TNVwS8aDUOV\&q=85\&s=aa123b5b9a3320b2a9afc975a5f38729)

## Ask a question

1. Type your question in **Ask a question**, or tap one of the **Try asking** examples. An example only fills the box; tap the **send** arrow to ask it.
   * To ask by voice, tap the **microphone** next to the send arrow and say your question. The words appear in the box as you speak. Tap the microphone again to stop, then tap **send**. Typing in the box stops it too.
2. While Ask Agent works, it shows each step it takes, such as "Loading the schedule" or "Searching inspections".
3. The answer appears below your question. Tap **2 steps** (or however many) to see what it looked up.

![An Ask Agent conversation: the question What's on my schedule this week? in a blue bubble, an expanded 2 steps list with Loading the schedule and Searching inspections ticked, and the answer: You have 5 inspections and 2 events this week, listed by day with addresses, clients and times, ending Two of them still have an unpaid fee: Grace Turner and Hannah Kim](https://mintcdn.com/hiveinspect-43c85ed1/OI8u85scyIh0POXm/images/how-tos/mobile-ask-agent-answer.png?fit=max\&auto=format\&n=OI8u85scyIh0POXm\&q=85\&s=79c95f85061d257a753b1e33a339bbcc)

Ask follow-up questions in the same chat. Links in an answer open in your browser.

### Good questions to ask

* "What's on my schedule this week?" or "Which inspections are scheduled tomorrow?"
* "Has anyone viewed the report for my latest inspection?"
* "Which automations failed in the last 7 days?"
* "Which inspections are still unpaid this month?" (needs access to financial data)
* "How many inspections did we complete this month?" or "Who are our top buyer agents year to date?" (needs access to metrics)

Ask Agent can only see what your account is allowed to see, and it only reads your data. It doesn't send emails or texts or change anything in Hive.

## The chat

* The **new chat** button (pencil and square, top right) clears the chat and starts again.
* Your chat is kept on this phone, so it's still there when you come back to the tab. The last 20 messages are kept.
* Ask Agent can make mistakes, as the note at the top says: "The Agent can make mistakes. Double-check its responses." Check important numbers on the dashboard.

## When it isn't available

| Screen | Means |
| - | - |
| **Ask Agent needs a connection** ("Check your internet connection and try again.") | You're offline. Tap **Try again** once you have signal. |
| **COMING SOON** ("Your organization doesn't have Ask Agent yet. It's coming soon.") | Ask Agent is on for every company, so this means Hive has turned it off for yours. [Contact support](https://docs.hiveinspect.com/how-tos/get-help.md). |

Error messages under a question:

* "Too many questions in a short time. Please wait a minute and try again." You can ask up to 10 questions a minute.
* "Ask Agent isn't enabled for your organization."
* "Could not reach the server. Check your connection and try again."
* "This answer was interrupted. Try again." The app was closed while it was answering.

Tap **Retry** under a failed answer to ask again.

Messages next to the microphone, which clear after a moment:

* "Dictation needs an internet connection"
* "Voice input is unavailable right now"
* "Character limit reached": the question is as long as it can be.

## Common questions

> **Can Ask Agent change things for me?**
>
> No. It only looks things up and answers. To change an inspection, open it in the Inspections tab or the dashboard.

> **Why can't it answer payment or metrics questions?**
>
> Those need the matching permissions on your account, for example financial data or business metrics. Ask your company owner.

> **Can I ask by voice?**
>
> Yes. Tap the **microphone** next to the send arrow, say your question, and tap **send**. It needs an internet connection on most phones.

> **Is my chat shared with my team?**
>
> No. The chat is saved on your phone only.

## Where to go next

* [Get help](https://docs.hiveinspect.com/how-tos/get-help.md): support chat and other ways to reach us.
* [Smart Add](https://docs.hiveinspect.com/how-tos/smart-add.md): AI in the report editor.


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