> ## Documentation Index > Fetch the complete documentation index at: https://docs.hiveinspect.com/llms.txt > Use this file to discover all available pages before exploring further. # The Inspection Summary Screen in the Hive Inspect Mobile App > Everything on the mobile app's Inspection Summary: open the report editor, agreements, payments, status, reschedule, publish, contacts, property details, payout and notes. In the mobile app: the **Inspections** tab → tap an inspection card. The **Inspection Summary** is the screen you see when you tap an inspection in the list. It holds everything about the job in one place: the property, the client and agents, payments, agreements and status. From here you open the report editor to start inspecting. The screen scrolls. From top to bottom it shows the property photo, the job details, the **Report Editor** button, four tiles, **Quick Links**, the contacts, **Property Information**, **Service Info**, **Your Payout**, **Private Notes**, **Additional Documents**, **Additional Reports** and **Custom Fields**. Pull the screen down to refresh it. ![The Inspection Summary screen for 1420 Maple Avenue, Springfield, IL 62704. At the top, a photo of a two-story house with round buttons: a notes icon top left, a directions arrow and a Zillow button top right, a camera icon bottom left and an expand icon bottom right. Below, a card with the address and a copy button, Sat, Oct 24 at 8:30 AM, the inspector Alex Rivera, the service Single Family Inspection and the add-ons Termite Inspection, Radon Inspection. Then a blue Report Editor button and four tiles: Agreements (All Signed), Fees & Payments (Paid), Status (Confirmed) and Reschedule (Oct 24, 8:30 AM)](https://mintcdn.com/hiveinspect-43c85ed1/gGoq1AyGtAh07rhQ/images/how-tos/mobile-summary-top.png?fit=max\&auto=format\&n=gGoq1AyGtAh07rhQ\&q=85\&s=45dbb2a06f2089ed66ac200d56d0d524) ## The property photo The photo at the top is the inspection's banner image, the same one clients see in their report portal. | Button | What it does | | - | - | | **Notes icon** (top left) | Shows the inspection's **Private Notes** in a pop-up. It only appears when the inspection has notes. | | **Directions arrow** (top right) | Opens turn-by-turn directions to the address. Pick **Apple Maps**, **Google Maps**, **Waze** or your browser. Only the map apps installed on your phone are listed. | | **Zillow button** | Searches the web for the address on Zillow, so you can see the listing photos and details. | | **Camera icon** (bottom left) | Replaces the photo. Choose **Camera** or **Photo Library**. | | **Expand icon** (bottom right), or tap the photo | Opens the photo full screen. | When an inspection has no photo, the box reads **No banner image** with an **Add Image** button. ![The Open with menu over the Inspection Summary, offering Apple Maps, Browser (Google Maps) and Cancel](https://mintcdn.com/hiveinspect-43c85ed1/gGoq1AyGtAh07rhQ/images/how-tos/mobile-summary-directions.png?fit=max\&auto=format\&n=gGoq1AyGtAh07rhQ\&q=85\&s=e6f7bf7ebbb03692a572038bc8933828) > [!NOTE] > > A new photo replaces the banner for the whole inspection: it shows on the dashboard and in the client's report portal too. The app needs an internet connection to upload it. ## The job details card Under the photo: * **Address**, with a copy button. Tap it to copy the full address. * **Date and start time**, in your company's time zone. * **Inspector**, everyone assigned to the inspection. * **Service** and **Add-ons** booked for this inspection. ## Report Editor and Send to Client The big blue button changes with the inspection's status: | Status | Button | What it does | | - | - | - | | **Confirmed** | **Report Editor** | Opens the inspection's reports. Tap a report to start or continue the inspection. | | **Draft** | **Send to Client** | Sends the inspection to the client as a quote to review. | | **Waiting**, **Review** or **Canceled** | No button | Confirm the inspection first to open the report editor. | ![The Inspection Summary of a Draft inspection: the blue button reads Send to Client, the Fees & Payments tile is greyed out with Not Available, and the Status tile reads Draft](https://mintcdn.com/hiveinspect-43c85ed1/gGoq1AyGtAh07rhQ/images/how-tos/mobile-summary-draft.png?fit=max\&auto=format\&n=gGoq1AyGtAh07rhQ\&q=85\&s=72afd0f9272a18b3b6bbbf323f7d9c5d) **Send to Client** asks "This will send the inspection proposal to the client for review. Are you sure?" Tap **Send** to send it. The inspection moves to **Review** and your quote automations run, so the client gets the quote email. See [Send a quote](https://docs.hiveinspect.com/how-tos/send-a-quote.md). ## The four tiles ![The four tiles, Agreements (All Signed), Fees & Payments (Paid), Status (Confirmed) and Reschedule (Oct 24, 8:30 AM), and below them the Quick Links list: Publish All Reports (Make reports visible to clients), Add Additional Report (Upload a document or link for the client), Edit Inspection Order (Inspector's Dashboard), Preview report (Inspector's Report Preview), Portal Activity (See who accessed the portal) and Send Published Reports (Professional email: Client / Agent / Etc)](https://mintcdn.com/hiveinspect-43c85ed1/gGoq1AyGtAh07rhQ/images/how-tos/mobile-summary-tiles-quick-links.png?fit=max\&auto=format\&n=gGoq1AyGtAh07rhQ\&q=85\&s=4df9a78133ba41b79775e0e0ba133bc7) | Tile | What the line under it means | Tap it to | | - | - | - | | **Agreements** | **All Signed**, **1/2 Signed** (some signed), **Pending Signature** (none signed) or **No Agreements**. | See the agreements, and let the client sign on your phone. See [Agreements and signing](https://docs.hiveinspect.com/how-tos/mobile-agreements.md). | | **Fees & Payments** | **Paid**, **Partially Paid**, **Pending**, **Overdue**, **N/A** (a \$0 inspection) or **Not Available**. | See the price, take a card payment or record a check or cash payment. See [Fees and payments on mobile](https://docs.hiveinspect.com/how-tos/mobile-fees-and-payments.md). | | **Status** | The current status: **Confirmed**, **Waiting**, **Review**, **Draft** or **Canceled**. | Change the status. | | **Reschedule** | The current date and time. | Move the inspection to a new time. | **Fees & Payments** only opens on a **Confirmed** inspection with a price. On any other status it's greyed out and reads **Not Available**. ## Change the status ### 1. Tap the Status tile The **Update Status** window lists **Confirmed**, **Waiting**, **Review**, **Draft** and **Canceled**. The current one is marked **Current**. ### 2. Pick the new status and tap Save Changes ![The Update Status window for 1420 Maple Avenue, Springfield, IL 62704 with the options Confirmed (marked Current), Waiting, Review, Draft and Canceled. Canceled is selected. Buttons Cancel and Save Changes](https://mintcdn.com/hiveinspect-43c85ed1/gGoq1AyGtAh07rhQ/images/how-tos/mobile-summary-status.png?fit=max\&auto=format\&n=gGoq1AyGtAh07rhQ\&q=85\&s=ad17bb542dedfe895d4eeb04affe5cbd) ### 3. Check the change and tap Confirm Update The window shows the change, for example **Confirmed → Canceled**, and warns: "Automations, calendar events, and invoicing tied to this status will run automatically." Tap **Back** to pick again. ![The Confirm Status Change step: a green Confirmed badge, an arrow and a red Canceled badge, with the note Automations, calendar events, and invoicing tied to this status will run automatically. Buttons Back and Confirm Update](https://mintcdn.com/hiveinspect-43c85ed1/gGoq1AyGtAh07rhQ/images/how-tos/mobile-summary-status-confirm.png?fit=max\&auto=format\&n=gGoq1AyGtAh07rhQ\&q=85\&s=903499fb2e182cb1cc816a0b5322016c) > [!WARNING] > > A status change in the app works exactly like one on the dashboard. Moving to **Review** sends the client the quote, moving to **Confirmed** runs your booking automations, and **Canceled** runs your cancellation automations and removes the calendar events. See [Inspection statuses](https://docs.hiveinspect.com/how-tos/inspection-statuses.md). ## Reschedule the inspection ### 1. Tap the Reschedule tile The **Reschedule Inspection** sheet shows the current time ("Currently: Sat, Oct 24, 2026 · 8:30 AM") and a row of dates. Swipe the dates to see later days. ### 2. Pick a day, then a time The app shows the times the assigned inspector is free that day, based on the inspection's length. Tap a time. The bar at the bottom shows **New time**, for example "Mon, Oct 26 · 9:00 AM". ![The Reschedule Inspection sheet: Currently Sat, Oct 24, 2026 · 8:30 AM, a row of dates from Sat 24 Oct to Thu 29 Oct with Mon 26 selected, a Show busy slots switch (Include times with calendar conflicts) turned off, a grid of times from 7:00 AM to 11:15 AM with 9:00 AM selected, the note New time: Mon, Oct 26 · 9:00 AM and a Confirm Reschedule button](https://mintcdn.com/hiveinspect-43c85ed1/gGoq1AyGtAh07rhQ/images/how-tos/mobile-summary-reschedule.png?fit=max\&auto=format\&n=gGoq1AyGtAh07rhQ\&q=85\&s=081bda1f5e01d5fb4314de116881f08f) ### 3. Tap Confirm Reschedule The app shows "Inspection Rescheduled: Pricing, calendar events, and automations have been updated." * **Show busy slots** adds the times that clash with something on the inspector's calendar. Turn it on when you know the clash is fine. * If a day has no free times, the sheet says "No open times this day. Turn on "Show busy slots" to pick anyway." * Times are shown in your company's time zone. The sheet says which one under the times. * Rescheduling needs an internet connection. See [Reschedule an inspection](https://docs.hiveinspect.com/how-tos/rescheduled-inspections.md) for what changes when an inspection moves. ## Quick Links | Link | What it does | | - | - | | **Publish All Reports** | Publishes every report on the inspection at once. When they're all published, it changes to **Unpublish All Reports** ("Hide reports from clients"). See below. | | **Add Additional Report** | Adds a document or a link to the client's portal, such as radon or sewer scope results. Only on **Confirmed** inspections. | | **Edit Inspection Order** | Opens the inspection's order page on the web dashboard in your browser, to change services, prices, contacts or anything else. | | **Preview report** | Opens the report in your browser, the way the client will see it. | | **Portal Activity** | Shows who opened the client portal and the reports, and when. | | **Send Published Reports** | Opens the dashboard's Send Reports page in your browser, to email or text the report links to a client or agent. See [Send Reports](https://docs.hiveinspect.com/how-tos/inspection-quick-actions.md#send-reports). | ### Publish all reports Tap **Publish All Reports**, then **Publish All** to confirm. The app shows "2 reports published. Reports are generating in the background and will be ready shortly." Publishing makes the reports visible to your clients and runs your "reports published" automations, the same as on the dashboard. A report isn't published if: * it has **flagged** comments. The app lists the reports with flagged fields to fix first; * your company requires every section to be finished before publishing, and some subsections aren't done. The app lists each report with the number of unfinished subsections. When only some reports can be published, the app offers **Publish 1** (or however many are ready) for the rest. ### Add an additional report ![The Add Additional Report window: Name (required, example e.g. Radon Test Results), Description (you can include a link here), Attachment (optional) with Document and Photo buttons, the note You can upload a file or just add a name with a description containing a link, and Cancel and Add Report buttons](https://mintcdn.com/hiveinspect-43c85ed1/gGoq1AyGtAh07rhQ/images/how-tos/mobile-summary-add-report.png?fit=max\&auto=format\&n=gGoq1AyGtAh07rhQ\&q=85\&s=4b4558f657bf9299783ce13969cfdd3f) 1. Tap **Add Additional Report**. 2. Type a **Name**, for example "Radon Test Results". This is what the client sees. 3. Add a **Description**. You can paste a link here, for example to a lab's results page. 4. Attach a file if you have one: **Document** (PDF, Word or Excel) or **Photo** (JPEG, PNG or GIF), up to 100 MB. 5. Tap **Add Report** (or **Upload Report** when a file is attached). The report shows on the client's portal straight away and runs your "additional report added" automations. See [Adding additional reports](https://docs.hiveinspect.com/how-tos/adding-additional-reports.md). ### Portal Activity ![The Portal Activity History window for 1420 Maple Avenue, Springfield, IL 62704: 5 Total Views, 2 Unique, 4 Today. Below, newest first: Jordan Taylor, jordan.taylor@example.com, Report View, View PDF, 30m ago; Jordan Taylor, Report View, View on Web, 33m ago; Jordan Taylor, Portal Access, Direct link, 34m ago; Morgan Lee, morgan.lee@example.com, Report View, View on Web, 2h ago. At the bottom, Showing 5 views with Refresh and Done buttons](https://mintcdn.com/hiveinspect-43c85ed1/gGoq1AyGtAh07rhQ/images/how-tos/mobile-summary-portal-activity.png?fit=max\&auto=format\&n=gGoq1AyGtAh07rhQ\&q=85\&s=a8b2ee3e8c23b3d1c2c02275adc347a6) Each row shows who it was, their email, what they did and when: * **Portal Access**: they opened the client portal, for example from a **Direct link** in an email. * **Report View**: they opened a report, as **View on Web** or **View PDF**, or an additional report such as "Additional: Radon Test Results". The tiles at the top count **Total Views**, **Unique** people and views **Today**. Tap **Refresh** to load new activity. See [Portal Activity](https://docs.hiveinspect.com/how-tos/portal-activity.md). ## Contacts ![Contact sections on the Inspection Summary: Customer Contacts (1) with Jordan Taylor, Customer, jordan.taylor@example.com, (217) 555-0101; Realtor Contacts (2) with Morgan Lee, Buyer Agent, and Taylor Brooks, Listing Agent; Sub Contractor Contacts (1) with Dana Whitfield, Sub Contractor; and Insurance Agent Contacts (1) with Pat Morales, Insurance Agent, each with email and phone](https://mintcdn.com/hiveinspect-43c85ed1/gGoq1AyGtAh07rhQ/images/how-tos/mobile-summary-contacts.png?fit=max\&auto=format\&n=gGoq1AyGtAh07rhQ\&q=85\&s=d0e4fda1d7b333e24405fcc145687857) Contacts are grouped by role, each heading with a count: * **Customer Contacts**: the clients. * **Realtor Contacts**: buyer's agents first, then listing agents. * **Sub Contractor Contacts**: partners on the job, such as a radon tester. * **Insurance Agent Contacts**. * **Additional Contacts**: everyone else, such as a transaction coordinator, attorney, title company or lender. * **Inspector Contacts**. A heading only shows when it has someone in it. Tap a contact to call, text or email them. ![The contact window for Jordan Taylor with three buttons: Call (217) 555-0101, Text (217) 555-0101 and Email jordan.taylor@example.com, copy buttons under the phone number and the email, and a Cancel button](https://mintcdn.com/hiveinspect-43c85ed1/gGoq1AyGtAh07rhQ/images/how-tos/mobile-summary-contact-actions.png?fit=max\&auto=format\&n=gGoq1AyGtAh07rhQ\&q=85\&s=ca5338143c27e37eaa4c5138cb176f85) **Call**, **Text** and **Email** open your phone's own phone, Messages and mail apps. Nothing is sent until you send it there. The copy buttons copy the phone number or email. To add or change contacts, use **Edit Inspection Order** (it opens the dashboard). ## Property Information ![The Property Information card with a pencil next to each row: Address 1420 Maple Avenue, Springfield, IL 62704; Property Type Single Family; Occupancy Occupied; Square Footage 2,150 sq ft; Year Built 1987; Bedrooms 4; Bathrooms 2.5; Foundation Type Basement. Below it the start of the Service Info card](https://mintcdn.com/hiveinspect-43c85ed1/gGoq1AyGtAh07rhQ/images/how-tos/mobile-summary-property-info.png?fit=max\&auto=format\&n=gGoq1AyGtAh07rhQ\&q=85\&s=c11a66c9eaa7834233314add47d5d457) Tap the pencil next to any row to change it on site: | Row | How you change it | | - | - | | **Address** | Search for the address and pick it from the list. | | **Property Type** | Type it. | | **Occupancy** | Pick **Vacant**, **Occupied** or **Tenant Occupied**. | | **Square Footage**, **Year Built**, **Bedrooms**, **Bathrooms** | Type the number. | | **Foundation Type** | Pick **Basement**, **Slab** or **Crawlspace**. | ![The Edit Occupancy window with three options, Vacant, Occupied (selected) and Tenant Occupied, and Cancel and Save buttons](https://mintcdn.com/hiveinspect-43c85ed1/gGoq1AyGtAh07rhQ/images/how-tos/mobile-summary-edit-field.png?fit=max\&auto=format\&n=gGoq1AyGtAh07rhQ\&q=85\&s=7f43ac6762d54a843db3d2db6a3f4160) Tap **Save**. The change saves to the inspection straight away and shows on the dashboard. It needs an internet connection. > [!NOTE] > > Changing these details doesn't change the price. Prices are worked out when the inspection is booked. To reprice, use **Edit Inspection Order** on the dashboard. ## Service Info and Your Payout ![The Service Info card: Service, Single Family Inspection; Add-on Services, Termite Inspection and Radon Inspection; Agreements, Home Inspection Agreement; Reports, Hive Residential Template. Below, the Your Payout card: Total \$390.00 with an Unpaid badge, and lines Single Family Inspection \$285.00, Radon Inspection \$75.00, Termite Inspection \$30.00](https://mintcdn.com/hiveinspect-43c85ed1/gGoq1AyGtAh07rhQ/images/how-tos/mobile-summary-service-info-payout.png?fit=max\&auto=format\&n=gGoq1AyGtAh07rhQ\&q=85\&s=494bb631520aa7a529edbe647df64cd1) **Service Info** lists what was booked: the **Service**, the **Add-on Services**, the **Agreements** and the **Reports** (the report templates on the inspection). An urgent request is marked **Urgent Request**. **Your Payout** shows what you'll be paid for this inspection, line by line, and the **Total**. The badge reads **Unpaid** until your company marks it paid, then **Paid** with the date. It shows only when: * the inspection is **Confirmed**; * your company shows payouts to inspectors and lets you see your own (set on the web, see [Pay splits](https://docs.hiveinspect.com/how-tos/pay-splits.md)); * you have payout lines on this inspection. A line may read **Rate not set** when your company hasn't set your pay for that service yet, or **Adjusted** when the owner changed the amount by hand. ## Private Notes, documents and additional reports ![The bottom of the Inspection Summary: Private Notes with an Edit button and the note Gate code 4512. Seller's dog stays in the backyard, so keep the side gate closed. Electrical panel is in the basement utility room. Below, Additional Documents (1) with Seller's Disclosure.pdf, 242.19 KB, Oct 21, 2026; Additional Reports (1) with an Add button and Radon Test Results, 48-hour radon test. Average 2.1 pCi/L, below the EPA action level of 4.0, Added Oct 24, 2026, with a delete button; and Custom Fields (Organization-specific data fields) with Detached Garage turned on and Number of Units 1](https://mintcdn.com/hiveinspect-43c85ed1/gGoq1AyGtAh07rhQ/images/how-tos/mobile-summary-notes-documents.png?fit=max\&auto=format\&n=gGoq1AyGtAh07rhQ\&q=85\&s=e7e3456629821f3bd1754d6312717a52) * **Private Notes**: notes for the inspector only, such as a gate code or lockbox. Clients never see them. Tap **Edit**, type, then tap **Save**. They're the same notes as the dashboard's **Private Notes** box on the inspection order. * **Additional Documents**: files attached to the inspection on the dashboard, such as a seller's disclosure. Tap one to open it. This section only shows when there are documents and you're online. * **Additional Reports**: the extra reports on the client's portal. Tap one to open it, the trash button to delete it (you're asked first), or **Add** to add another. ## Custom Fields **Custom Fields** shows your company's own questions, such as "Number of Units" or "Gate or Lockbox Code". Only fields with **Display on mobile app** turned on show here. See [Custom inspection fields](https://docs.hiveinspect.com/how-tos/custom-inspection-fields.md). | Field type | How you answer it | | - | - | | **Checkbox** | Flip the switch. It saves straight away. | | **Dropdown** | Tap the arrow and pick an option, or **None** to clear it. | | **Text** and **Number** | Tap the pencil, type, then tap **Save**. | Tap the copy button, or press and hold a value, to copy it. ## Offline Without signal, the summary shows the last copy saved on your phone with an **Offline Mode** banner: "Showing cached data. Connect to internet for latest updates." You can still read everything and open the report editor for a downloaded inspection. Changing the status, rescheduling, editing details, adding reports and publishing need a connection. ## Common questions > **Why is there no Report Editor button?** > > The **Report Editor** button only shows on **Confirmed** inspections. A **Draft** shows **Send to Client** instead. Confirm the inspection with the **Status** tile, or on the dashboard, then open the report editor. > **Why is Fees & Payments greyed out?** > > It only opens on a **Confirmed** inspection with a price above $0. A draft, quote, waiting or canceled inspection reads **Not Available**, and a $0 inspection reads **N/A**. > **Does changing the status in the app email the client?** > > It can. A status change in the app runs the same automations as on the dashboard. Moving to **Review** sends the quote, **Confirmed** runs your booking automations and **Canceled** runs your cancellation automations. Check your automations before you change a status on site. > **Why don't I see Your Payout?** > > It shows only on **Confirmed** inspections, when you're online, when your company has turned on payouts for inspectors and lets you see your own, and when you have pay on this inspection. Ask your company owner if you expect to see it. > **Can I add or change contacts in the app?** > > Not on this screen. Tap **Edit Inspection Order** to open the inspection on the dashboard, change the contacts there, then pull the summary down to refresh it. > **A custom field is missing in the app** > > On the dashboard, open **Business Tools → Custom Fields**, edit the field and turn on **Display on mobile app**. > **Can the client sign the agreement on my phone?** > > Yes. Tap **Agreements**, then **Sign** next to the agreement, and hand the phone to the client. See [Agreements and signing](https://docs.hiveinspect.com/how-tos/mobile-agreements.md). ## Where to go next * [Inspections list](https://docs.hiveinspect.com/how-tos/mobile-inspection-list.md): the first screen in the app. * [Inspection statuses](https://docs.hiveinspect.com/how-tos/inspection-statuses.md): what each status means and what it triggers. * [Reschedule an inspection](https://docs.hiveinspect.com/how-tos/rescheduled-inspections.md): what changes when an inspection moves. * [Portal Activity](https://docs.hiveinspect.com/how-tos/portal-activity.md): who opened the reports. * [Custom inspection fields](https://docs.hiveinspect.com/how-tos/custom-inspection-fields.md): add your own questions. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.