> ## Documentation Index > Fetch the complete documentation index at: https://docs.hiveinspect.com/llms.txt > Use this file to discover all available pages before exploring further. # Payout Report and My Payouts: See What Each Inspector Earned > Use the Hive Inspect Payout Report to see each inspector's pay per inspection, mark payouts paid, filter by date, inspector and payment status, edit or recalculate a payout, export to Excel, and let inspectors see their own pay on My Payouts and in the mobile app. In the dashboard: **Business Tools → Payout Report**, the **Payout Report** button on **Earnings**, or **View Payouts** on **Pay-splits**. Once you've set up [pay splits](/how-tos/pay-splits), Hive works out what each inspector earns on every inspection. You can see those payouts in four places: * **The Payout Report**: every inspector's payouts for a period, with totals per inspector, what's paid and unpaid, **Mark Paid**, and an Excel export. For the owner and team members with **Manage Team**. * **The payout card on an inspection**: who earns what on that job. You can edit it there or recalculate it. * **My Payouts**: a team member's own payouts, if you allow it. * **The mobile app**: a team member's own payout on the inspection summary, if you allow it. ## Who can see payouts | Who | Payout Report | Payout card on an inspection | My Payouts | Mobile app | | - | - | - | - | - | | Owner, and team members with **Manage Team** | Yes, everyone's, and can edit and mark paid | Everyone's, and can edit and recalculate | Yes, their own | Only when **Show inspectors their own payouts** is on | | Other team members | No | Their own, read-only, when **Show inspectors their own payouts** is on | Their own, when **Show inspectors their own payouts** is on | Their own, when **Show inspectors their own payouts** is on | **Show inspectors their own payouts** is a switch on the Pay-splits page. It starts off. See [Show inspectors their own payouts](/how-tos/pay-splits#show-inspectors-their-own-payouts). Someone without **Manage Team** who opens the Payout Report sees **Access Denied: You don't have permissions to view the payout report.** If your company shares payouts, a **View My Payouts** button takes them to their own. ## The Payout Report ![The Inspection Payout Report: Track and manage inspector payouts for completed inspections, with Export to Excel (17), Configure Pay-splits and Dashboard buttons. Report Filters: Start Date 10/01/2026, End Date 10/20/2026, Inspector All Inspectors, Payment Status All, an Apply button, and Today, Last 7 Days, Last 14 Days, Last 30 Days, This Month and Last Month buttons. Summary cards: Total Inspections 8, Total Payout \$1,311.93, Unpaid \$903.68, Paid \$408.25](https://mintcdn.com/hiveinspect-43c85ed1/OtDY0-4kpqtt5GEL/images/how-tos/payout-report-top.png?fit=max\&auto=format\&n=OtDY0-4kpqtt5GEL\&q=85\&s=ecd19e6405c7f3987ed21edd1056725f) ### What the report counts The report lists payouts for **Confirmed** inspections. Drafts, quotes, waiting bookings and canceled inspections have payouts behind the scenes (Hive works them out as soon as an inspector is assigned), but they aren't owed, so they're left out of the report, its totals and My Payouts. One exception: a payout you've **marked paid** always stays, even if the inspection is canceled or deleted later, because you did pay it. Its address shows **Inspection canceled** or **Inspection deleted** underneath (a deleted inspection's address isn't a link), and the export adds the same note after the address. ### Filters * **Start Date** and **End Date** filter by **inspection date**, in your company's time zone (**Org Settings**). Both days are included. The page opens on this month, from the 1st to today, so inspections later this month aren't included until you move the **End Date**. * **Today**, **Last 7 Days**, **Last 14 Days**, **Last 30 Days**, **This Month** and **Last Month** fill in the dates for you. "Today" is today in your company's time zone, even if your computer is set to another one. The "Last" buttons include today: **Last 7 Days** is today and the 6 days before it. * **Inspector** shows one person's payouts, or **All Inspectors**. * **Payment Status** shows **All**, only **Unpaid** payouts, or only **Paid** ones. * The report updates when you change a filter. **Apply** reloads it with the latest numbers. There's no limit on how many inspections the report loads, so you can run it for a whole year. ![Report Filters with the Payment Status menu open, offering All, Unpaid and Paid, next to the Start Date, End Date and Inspector filters](https://mintcdn.com/hiveinspect-43c85ed1/OtDY0-4kpqtt5GEL/images/how-tos/payout-report-filters.png?fit=max\&auto=format\&n=OtDY0-4kpqtt5GEL\&q=85\&s=c1fa38b08902d35080e5c4239789e939) ### Summary cards * **Total Inspections**: inspections in the period with at least one payout. * **Total Payout**: everything your inspectors earned for the period, paid or not. * **Unpaid**: what you still owe for the period. * **Paid**: what you've already marked paid. ### Payout Line Items One row for each inspector on each service or add-on, newest inspection first. An inspection with two inspectors and three lines has six rows. ![The Payout Line Items table with Date, Address, Inspector, Service, Amount, Payout and Status columns and a pencil on each row. Oct 19, 2026, 4127 Juniper Dr: Jordan Lee, Home Inspection \$525.00, payout \$170.00, Unpaid, and Radon Testing \$150.00, payout \$50.00, Unpaid. Oct 18, 2026, 908 Lakeview Ct, a shared inspection: Jordan Lee, Home Inspection \$600.00, \$100.00; Sewer Scope \$175.00, \$43.75; Termite (WDI) with a No split badge, \$0.00; then Sam Patel, Home Inspection \$600.00, \$94.50, all Unpaid](https://mintcdn.com/hiveinspect-43c85ed1/OtDY0-4kpqtt5GEL/images/how-tos/payout-report-table.png?fit=max\&auto=format\&n=OtDY0-4kpqtt5GEL\&q=85\&s=68414a1242c078c6b5cc21673dc309f0) | Column | What it shows | | - | - | | **Date** | The inspection date | | **Address** | The property, which opens the inspection in a new tab | | **Inspector** | Who earns this payout | | **Service** | The service (house icon) or add-on (box icon). **No split** means the inspector has no rule for it, so it pays \$0 | | **Amount** | The service amount the payout is worked out on: the line's price plus its modifiers, minus its share of any discount | | **Payout** | What this inspector earns for this line. **Edited** marks an amount you changed by hand | | **Status** | **Unpaid**, or **Paid**. Hover over **Paid** to see the date it was marked paid | The pencil on any row opens that inspector's payout for that inspection, where you can edit it or mark it paid. See [Edit a payout](#edit-a-payout). ### Payout Summary by Inspector Below the line items, each inspector's number of inspections, **Total Payout**, **Paid** and **Unpaid** for the period, with a **Total** row. The footer shows the **Report Period**, the **Total Service Amount** (the full price of the inspections, each counted once, tax and fees included), what's **Paid**, and the **Total Payout Due**: everything still unpaid. Use it as your pay run. ![Payout Summary by Inspector with a Mark All Paid button. Jordan Lee, 5 inspections, Total Payout \$760.75, Paid \$200.00, Unpaid \$560.75, Mark Paid. Sam Patel, 4 inspections, \$551.18, Paid \$208.25, Unpaid \$342.93, Mark Paid. Total 8 inspections, \$1,311.93, Paid \$408.25, Unpaid \$903.68. The footer shows the Report Period, Total Service Amount \$4,265.00, Paid \$408.25 and Total Payout Due \$903.68](https://mintcdn.com/hiveinspect-43c85ed1/OtDY0-4kpqtt5GEL/images/how-tos/payout-report-summary.png?fit=max\&auto=format\&n=OtDY0-4kpqtt5GEL\&q=85\&s=50132eec91aeb41442b3dd5f17b18463) The **Total** row counts each inspection once, so a shared inspection adds 1 to both inspectors but only 1 to the total. ## Mark payouts paid Hive doesn't send money to your inspectors. Pay them the way you do today, then record it in Hive: * **One inspector:** click **Mark Paid** on their row in **Payout Summary by Inspector**. It marks every unpaid payout of theirs that's in the report right now (your dates, inspector and status filters). * **Everyone:** click **Mark All Paid** at the top of the summary to mark every unpaid payout in the report. * **One payout:** click the pencil on any of its rows, then **Mark as Paid**. A confirmation shows how many payouts and how much, such as **Mark 4 payouts as paid?** with the total. Click **Mark as Paid**. The payouts show **Paid** with today's date, and **Unpaid** and **Total Payout Due** go down. If some of those payouts include a service with no pay rule (\$0), the confirmation warns you. A paid payout isn't recalculated, so add the missing rules first if you owe for those services. Only payouts on Confirmed inspections can be marked paid. ![The confirmation Mark 4 payouts as paid? Jordan Lee's unpaid payouts in this report (\$560.75) will be marked paid today. Paid payouts are locked: Hive won't recalculate or remove them when prices or pay rules change. You can mark one unpaid again from its pencil button. Cancel and Mark as Paid buttons](https://mintcdn.com/hiveinspect-43c85ed1/OtDY0-4kpqtt5GEL/images/how-tos/payout-report-mark-paid.png?fit=max\&auto=format\&n=OtDY0-4kpqtt5GEL\&q=85\&s=7a65a643fec21b4da93d1097c9d275e3) ### What paid means A paid payout is locked, so the amount you paid is the amount on record: * **It's never recalculated.** A price change, a rule change or **Recalculate** leaves it as it is. * **It's never removed.** It stays on the report if you take the inspector off the job or cancel the inspection. * **You can't edit it** until you mark it unpaid. Mark Paid skips payouts that are already paid, so each one keeps the date it was first paid. Marking a payout unpaid clears its paid date. ### Mark a payout unpaid If you marked one paid by mistake, click the pencil on any of its rows. The window shows **Paid Payout** and **Marked paid on** with the date. Click **Mark as Unpaid**. It goes back to **Unpaid**, and its amounts can change again. If the inspection was canceled or deleted, the window warns you first: once unpaid, the payout leaves the report and can't be marked paid again, because only payouts on confirmed inspections are owed. If the inspector has since been taken off the inspection, their paid payout can't be marked unpaid: it's kept as a record of what you paid. Hive says **This inspector is no longer on the inspection, so their paid payout is kept as history and can't be marked unpaid.** ![The Paid Payout window for Jordan Lee: Marked paid on Oct 10, 2026. Hive won't recalculate or remove a paid payout. Mark it unpaid to change the amounts. The Home Inspection (\$150) and Radon Testing (\$50) payout boxes are greyed out, Total Payout \$200.00, with Close and Mark as Unpaid buttons](https://mintcdn.com/hiveinspect-43c85ed1/OtDY0-4kpqtt5GEL/images/how-tos/payout-report-paid.png?fit=max\&auto=format\&n=OtDY0-4kpqtt5GEL\&q=85\&s=68c0bfd412d6861d7b5f7fc38a1a5d56) ### Export the report **Export to Excel** downloads the report as an Excel workbook (.xlsx), named like `inspection-payout-report-2026-10-20.xlsx`. The number on the button is how many line items it holds. It follows your filters, and it has three sheets: | Sheet | What's in it | | - | - | | **Line Items** | Date, Address, Inspector, Inspector Email, Service, Type (Service or Add-on), Service Amount, Payout, Edited (Yes/No), Has Split (Yes/No), Status (Paid/Unpaid), Paid Date and Inspection Link, with a **Total** row. Columns have filters, and money is formatted as dollars | | **Inspector Summary** | Inspector, Email, Inspections, Total Payout, Paid and Unpaid, with a **Total** row | | **Report Info** | Report Period, Start Date, End Date, Inspector Filter, Payment Status Filter, Total Inspections, Total Line Items, Total Service Amount, Total Payout, Paid, Unpaid (Total Payout Due) and when it was generated | The **Service Amount** total on the Line Items sheet counts a shared inspection's lines once per inspector, so it can be higher than **Total Service Amount** on the page. **Total Payout** is the same in both. ## Edit a payout You can change any payout by hand, for example to add a bonus or pay a different rate on one job. 1. Click the pencil on any of that inspector's rows on the Payout Report. 2. In **Edit Payouts**, each line shows its service amount and how the payout was worked out, such as **\$200.00 ÷ 2 inspectors**, **after \$45.00 discount** or **no split configured**. 3. Type the new **Payout** for any line. **Total Payout** updates as you type. 4. Click **Save Changes**. You see **Payout updated successfully**, and the line shows **Edited**. To undo an edit on one line, type its calculated amount back in and save: the line goes back to following the price and your rules. The same window has **Mark as Paid**. It's greyed out while you have unsaved changes, so save first. A paid payout opens as **Paid Payout** and can't be edited; see [Mark a payout unpaid](#mark-a-payout-unpaid). ![The Edit Payouts window: Adjust payout amounts for Jordan Lee. Home Inspection, Service amount \$600.00 · \$200.00 ÷ 2 inspectors, Payout 100. Sewer Scope, Service amount \$175.00 · \$87.50 ÷ 2 inspectors, Payout 43.75. Termite (WDI), Service amount \$95.00 (no split configured), Payout 0. Total Payout \$143.75, with Cancel, Mark as Paid and Save Changes buttons](https://mintcdn.com/hiveinspect-43c85ed1/OtDY0-4kpqtt5GEL/images/how-tos/payout-report-edit.png?fit=max\&auto=format\&n=OtDY0-4kpqtt5GEL\&q=85\&s=f76af84318e3e6851869105ab1ccac40) You can also edit on the inspection itself. See [The payout card on an inspection](#the-payout-card-on-an-inspection). > [!WARNING] > > **A hand edit stays until you click Recalculate.** When the price of that inspection changes (by you, a reschedule, or the client adding or removing add-ons), or when you add, change or delete a rule for that inspector, Hive recalculates the rest of the payout and keeps the amount you typed on that service or add-on. Flipping a company-wide rule leaves a hand-edited payout as it is. A newly added add-on gets its calculated payout; an edit on a removed one goes with it, and so does an edit whose share changed (another inspector joined or left, or the full-split rule was flipped on a shared job), at the next recalculation, since you set it for the old share. To lock the whole payout, mark it paid. ## The payout card on an inspection On a **Confirmed** inspection, the owner and team members with **Manage Team** see a collapsed **Inspector Payouts** card with the number of inspectors and the **Total**. Click it to open it. ![The Inspector Payouts card opened on an inspection: 2 inspectors, Total \$255.75. Jordan Lee, Payout \$143.75, marked Paid: his Home Inspection (\$100.00), Sewer Scope (\$43.75) and Termite (WDI) (\$0.00, No split configured) payouts are shown as amounts, with the note Marked paid on Oct 19, 2026. Recalculate leaves it as it is. To change it, mark it unpaid on the Payout Report. Sam Patel follows with Payout \$112.00, marked Unpaid, with editable payout boxes](https://mintcdn.com/hiveinspect-43c85ed1/OtDY0-4kpqtt5GEL/images/how-tos/payout-card.png?fit=max\&auto=format\&n=OtDY0-4kpqtt5GEL\&q=85\&s=32a3142721344ce8810677e643249beb) * **Each inspector** shows their total **Payout**, **Paid** or **Unpaid**, and one line per service or add-on. * **To edit** an unpaid payout, type a new amount in a box. A **Save** button appears next to that inspector. Click it. * **A paid payout** shows its amounts without boxes and the note **Marked paid on** with the date. Mark it unpaid on the Payout Report to change it. * **No split configured** marks a line with no rule. **Some services don't have pay-split rules configured** appears under that inspector. * **Recalculate** at the bottom works out every payout on the inspection again. See below. The card doesn't show on drafts, quotes, waiting or canceled inspections, or when nobody on the inspection has a payout. ### Recalculate an inspection **Recalculate** works out every unpaid payout on this inspection again from the current price and rules, and shows **Payouts recalculated successfully** (or **Payouts recalculated. Paid payouts were left as they are.** when some are paid). Use it when: * you turned a company-wide payout rule on or off and want it applied to a payout you had edited, or * you want to undo your hand edits. It asks first: **Recalculate payouts?** says how many hand-edited amounts it will replace and whether you have unsaved changes on the card, and that paid payouts stay as they are. Click **Recalculate** to go ahead. You don't need it after a price change: Hive recalculates on its own when you, a reschedule or the client changes the price, and keeps your hand edits. ### What team members see on an inspection When **Show inspectors their own payouts** is on, a team member without **Manage Team** sees a **Your Payout** card on Confirmed inspections they're on, with their own lines only and **Paid** or **Unpaid**. They can't edit it, and they never see anyone else's pay. Lines without a rule show **No split configured**, with the note **Some services don't have a pay rate set for you yet. Ask your organization owner.** A **View all my payouts** link opens My Payouts. ![The Your Payout card as a team member sees it: Your Payout \$143.75 for Jordan Lee, marked Paid, with Home Inspection \$100.00 (Service \$600.00 · \$200.00 ÷ 2 inspectors), Sewer Scope \$43.75 and Termite (WDI) \$0.00 marked No split configured, all read-only](https://mintcdn.com/hiveinspect-43c85ed1/OtDY0-4kpqtt5GEL/images/how-tos/payout-card-own.png?fit=max\&auto=format\&n=OtDY0-4kpqtt5GEL\&q=85\&s=a5a32a6f60896ece4edd39b019df5328) ## My Payouts **My Payouts** shows a person's own pay for each inspection they worked on. Team members open it from the **My Payouts** button on **Earnings**, the **View My Payouts** button on an Access Denied page, or **View all my payouts** on an inspection. The owner and managers can open it too, at `dashboard.hiveinspect.com/dashboard/my-payouts` (it isn't linked for them), and see a **Team Payout Report** button there. If your company hasn't turned on **Show inspectors their own payouts**, team members see **Payouts aren't shared in your organization**. ![The My Payouts page: Your share of each inspection you worked on, with an Export to Excel button. Start date 10/01/2026 and End date 10/20/2026 with This Month highlighted. Cards: Your payout \$760.75 with \$200.00 paid · \$560.75 unpaid under it, Inspections 5, Services billed (before tax) \$2,750.00. A notice about 1 service with no pay rate. A table with Date, Address, Service, Amount, Your rate, Your payout and Status, for example 40% after first \$100.00 split between 2 inspectors, \$100.00, Unpaid, and the Oct 3 lines marked Paid, ending with a Total row](https://mintcdn.com/hiveinspect-43c85ed1/OtDY0-4kpqtt5GEL/images/how-tos/my-payouts.png?fit=max\&auto=format\&n=OtDY0-4kpqtt5GEL\&q=85\&s=9b012aa317d174f0c50ee134b0d2d358) * **Dates** work like the Payout Report: inspection dates, starting on this month to today, with the same quick buttons. **Start date must be on or before the end date** appears if they're reversed. * **The cards** show **Your payout**, with how much of it is paid and unpaid underneath, the number of **Inspections**, and **Services billed (before tax)**, the total of the service amounts behind your pay. * **Status** shows **Paid** or **Unpaid** for each line. Hover over **Paid** to see when. * **Your rate** shows the rule in plain words, such as **40% after first \$100.00**, **35% after 10% company share**, **50%** (no threshold), **Flat \$50.00** or **Rate not set**. Under it, notes such as **split between 2 inspectors**, **after \$45.00 discount** or **incl. \$40.00 distance** explain why the payout differs from the rate. * **Adjusted** under a payout means your manager changed it by hand. * **Inspection canceled** or **Inspection deleted** under an address marks a paid payout whose inspection was canceled or deleted later. A deleted inspection's address isn't a link. * **Rate not set** lines pay \$0 until the owner adds a rule. A notice at the top counts them. * **Export to Excel** downloads `my-payouts-2026-10-01-to-2026-10-20.xlsx` with a **My Payouts** sheet (Date, Address, Service, Service Amount, Your Rate, Details, Your Payout, Adjusted, Status, Paid Date, and a Total row) and a **Report Info** sheet with the totals, paid and unpaid. Like the Payout Report, My Payouts only counts Confirmed inspections and payouts marked paid, uses your company's time zone for dates, and has no limit on how many inspections it shows. ## In the mobile app When **Show inspectors their own payouts** is on, the inspection summary screen in the mobile app has a **Your Payout** section on Confirmed inspections. It shows the person's **Total** with **Paid** or **Unpaid** (and the date it was paid), and each service or add-on with its payout. **Rate not set**, **Split between 2 inspectors** and **Adjusted** appear the same way as on the web. It refreshes each time the screen opens, so changes made on the web show up. It's read-only, and it needs an internet connection: offline, the section is hidden. The section only appears when that switch is on, for the owner too, and only on inspections where the person has a payout. ## Paying your inspectors A routine for each pay period: 1. Open the Payout Report, click **Last Month** (or set your dates) and set **Payment Status** to **Unpaid**. 2. Check **No split** lines and fix them with **Add Split** or an edit. 3. Pay each person their **Unpaid** total from **Payout Summary by Inspector**, the way you normally pay them. Hive doesn't send the money. 4. Click **Mark Paid** for each person you paid, or **Mark All Paid**. 5. Optional: click **Export to Excel** to keep a file of the pay run. Paid payouts are locked, so later price or rule changes don't change what you paid. New jobs and changed unpaid ones show up as **Unpaid** next time. ## Common questions > **Who can see the Payout Report?** > > The account owner and team members with the **Manage Team** permission. Other team members can only see their own payouts, on My Payouts and their inspections, when **Show inspectors their own payouts** is on. > **Why is an inspection missing from the Payout Report?** > > It isn't Confirmed (drafts, quotes, waiting bookings and canceled inspections are left out unless the payout was marked paid), it's outside your dates (the report opens on the 1st of this month to today, in your company's time zone), **Payment Status** is set to **Paid** or **Unpaid**, no inspector is assigned, it has no price, or it was deleted (unless its payout was marked paid). > **Why is a canceled or deleted inspection on the Payout Report?** > > Its payout was marked paid before it was canceled or deleted. Paid payouts stay as a record of what you paid, with **Inspection canceled** or **Inspection deleted** under the address. A canceled or deleted inspection with an unpaid payout isn't on the report. If you shouldn't have paid it, mark it unpaid and it disappears from the report. > **How do I mark payouts as paid?** > > Click **Mark Paid** next to an inspector in **Payout Summary by Inspector**, **Mark All Paid** for everyone, or the pencil on a payout then **Mark as Paid**. Paid payouts are locked against recalculation and edits. To undo, open the payout with the pencil and click **Mark as Unpaid**. > **Why does a line say No split?** > > That inspector has no rule for that service or add-on, so it pays \$0. Add a rule on the Pay-splits page with **Add Split**. > **Why did my edit to a payout disappear?** > > Someone clicked **Recalculate** on the inspection, which replaces hand edits (it asks first), or the service or add-on you edited was removed from the inspection, or the job is now shared differently (another inspector joined or left, or the full-split rule was flipped). Price changes (including a reschedule or a client adding an add-on) and rule changes keep the amount you typed, and company-wide rule changes skip a hand-edited payout. Mark the payout paid to lock it. > **Does a payout change when the client adds an add-on?** > > Yes. When a client adds or removes services or add-ons on their review page, Hive recalculates the unpaid payouts on that inspection. Paid payouts stay as they are. > **What format is the export?** > > **Export to Excel** downloads an Excel workbook (.xlsx) with three sheets: Line Items, Inspector Summary and Report Info. Excel, Google Sheets and Numbers all open it. > **Why can't I edit a payout?** > > It's marked paid, so it's locked. Open it with the pencil and click **Mark as Unpaid**, then edit it. > **Why can't my inspector see their payouts?** > > **Show inspectors their own payouts** is off. Turn it on under **Pay-splits → Inspector visibility**. They then see their own pay only on Confirmed inspections, on My Payouts and in the mobile app. > **Why don't I see Your Payout in the mobile app?** > > The section only shows when **Show inspectors their own payouts** is on, on a Confirmed inspection where you have a payout. That applies to the owner too. ## Where to go next * [Pay Splits](/how-tos/pay-splits) * [Earnings](/how-tos/earnings) * [Team settings and permissions](/settings/team-settings) This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.