> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hiveinspect.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Re-Inspections

> Complete guide to conducting re-inspections after repairs, tracking repair status, and providing follow-up reports to clients

## Video Tutorial

<Card>
  <iframe src="https://www.loom.com/embed/2077665243c6443c91582d418e5b9cbe" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen style={{ width: '100%', height: '450px', borderRadius: '8px' }} />
</Card>

## Creating a Re-Inspection Report

**1. Introduction to Re-Inspection Reports** [0:00](https://loom.com/share/2077665243c6443c91582d418e5b9cbe?t=0)

![generated-image-at-00:00:00](https://loom.com/i/bf515846d5724f0e82d7726c573b5872?workflows_screenshot=true)

* A re-inspection report is created when a client requests a follow-up inspection after addressing original defects.
* The purpose is to assess the work done on the property.

**2. Setting Up Re-Inspection Service** [0:20](https://loom.com/share/2077665243c6443c91582d418e5b9cbe?t=20)

![generated-image-at-00:00:20](https://loom.com/i/e824919d52f242d4a09374fc80e75aca?workflows_screenshot=true)

* Navigate to Business Tools > Service & Fees.
* Ensure you have added a re-inspection service.
* No template is needed; a re-inspection specific agreement may be required.

**3. Accessing the Original Inspection Report** [0:42](https://loom.com/share/2077665243c6443c91582d418e5b9cbe?t=42)

![generated-image-at-00:00:42](https://loom.com/i/93468250bc9744d687d85fdc8aee7ac0?workflows_screenshot=true)

* Locate the original inspection report for which you want to create a re-inspection.

**4. Generating the Re-Inspection Report** [0:50](https://loom.com/share/2077665243c6443c91582d418e5b9cbe?t=50)

![generated-image-at-00:00:50](https://loom.com/i/0a73e27ac46a4a4c8f367f58a5ccfc79?workflows_screenshot=true)

* Click 'Edit Report' on the original inspection.
* Identify the defect (e.g., Active Leaking Pipe) that needs re-inspection.
* Click the three dots and select 'Generate Re-inspection'.
* The system will auto-populate client and property information.

**5. Selecting Re-Inspection Details** [1:29](https://loom.com/share/2077665243c6443c91582d418e5b9cbe?t=89)

![generated-image-at-00:01:29](https://loom.com/i/4c0db20eb16048739348b9f63f6fdc35?workflows_screenshot=true)

* Choose the re-inspection service.
* Set the date and time for the re-inspection.
* Automations will trigger based on your settings.

**6. Editing the Re-Inspection Report** [1:49](https://loom.com/share/2077665243c6443c91582d418e5b9cbe?t=109)

![generated-image-at-00:01:49](https://loom.com/i/db44242547074a6cadd48dd137c4bfb3?workflows_screenshot=true)

* Open the re-inspection report in the web editor.
* Access all narratives from the original report, not just the enabled defects.

**7. Updating Defect Status** [2:05](https://loom.com/share/2077665243c6443c91582d418e5b9cbe?t=125)

![generated-image-at-00:02:05](https://loom.com/i/f9398bb32dbe4c9c9ba62f4068e7f11e?workflows_screenshot=true)

* Change the status of the defect (e.g., to 'Resolved').
* You can categorize the status as 'Unsatisfactory' if the issue was not satisfactorily resolved.

**8. Adding Notes and Photos** [2:37](https://loom.com/share/2077665243c6443c91582d418e5b9cbe?t=157)

![generated-image-at-00:02:37](https://loom.com/i/ae3a90dfd567424d8f29e1e62d377365?workflows_screenshot=true)

* Add notes regarding the current observation.
* Upload new photos if applicable.

**9. Using the Mobile Editor** [2:42](https://loom.com/share/2077665243c6443c91582d418e5b9cbe?t=162)

![generated-image-at-00:02:42](https://loom.com/i/716d80ad0e4746118aebe8fdcc5f1268?workflows_screenshot=true)

* Access the re-inspection report on mobile.
* View original photos and add new observations.

**10. Client View of the Re-Inspection Report** [3:32](https://loom.com/share/2077665243c6443c91582d418e5b9cbe?t=212)

![generated-image-at-00:03:32](https://loom.com/i/2041d05307ba47dba70a9a78f63d7459?workflows_screenshot=true)

* Clients will see the defect status (e.g., 'Resolved').
* They can view original and new notes, as well as photos.
* The report is available in PDF format, showing original findings and resolved status.

**11. Conclusion** [3:59](https://loom.com/share/2077665243c6443c91582d418e5b9cbe?t=239)

![generated-image-at-00:03:59](https://loom.com/i/0daf454f9d044c1986778d749f32589d?workflows_screenshot=true)

* The re-inspection report provides a comprehensive view of the original defects and the current status after repairs.

***

> **Pro Tip:** When conducting re-inspections, photograph repaired items from the same angle as your original photos whenever possible. This makes before/after comparison immediately obvious to clients and provides compelling visual evidence of repair completion (or lack thereof).

> **Business Tip:** Re-inspections are not only a service to clients but also a valuable revenue stream. Market this service proactively to realtors and past clients. Many inspectors find that re-inspections have higher profit margins than original inspections due to focused scope and shorter duration.