> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hiveinspect.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Recommended Contractors

> Learn how to add recommended contractors to defects so customers can easily find contractors for repairs without needing to call for recommendations

## Video Tutorial

<Card>
  <iframe src="https://www.loom.com/embed/e822bdb685c04fa09db2d21704c7427f" frameborder="0" webkitallowfullscreen mozallowfullscreen allowfullscreen style={{ width: '100%', height: '450px', borderRadius: '8px' }} />
</Card>

## Adding Recommended Contractors to Defects

**1. Introduction to Recommended Contractors** [0:00](https://loom.com/share/e822bdb685c04fa09db2d21704c7427f?t=0)

![generated-image-at-00:00:00](https://loom.com/i/692fcbbfe962401190090b0c27e5cc5b?workflows_screenshot=true)

* Purpose: To help customers find contractors for defects without needing to call for recommendations.
* Benefit: Streamlines the process for customers.

**2. Accessing Recommended Contractors** [0:14](https://loom.com/share/e822bdb685c04fa09db2d21704c7427f?t=14)

![generated-image-at-00:00:14](https://loom.com/i/c182e3e6f4864f0f9c459a9ac3ee6864?workflows_screenshot=true)

* Navigate to your account's business tools.
* Select the 'Recommended Contractors' option.

**3. Adding a Contractor** [0:23](https://loom.com/share/e822bdb685c04fa09db2d21704c7427f?t=23)

![generated-image-at-00:00:23](https://loom.com/i/9ab3f459c31b4008abefd057e1b607e1?workflows_screenshot=true)

* Click the 'Add Contact' button to add a new contractor.
* Alternatively, click 'Edit' on an existing contact to update information.

**4. Entering Contractor Information** [0:30](https://loom.com/share/e822bdb685c04fa09db2d21704c7427f?t=30)

![generated-image-at-00:00:30](https://loom.com/i/3bc76b7d336b4e55ac48f6b4c63d7cca?workflows_screenshot=true)

* Fill in basic information:
  * Phone number
  * Email address
  * Website
  * Description of services offered.

**5. Selecting Services for the Contractor** [0:43](https://loom.com/share/e822bdb685c04fa09db2d21704c7427f?t=43)

![generated-image-at-00:00:43](https://loom.com/i/c1270133ef1341ec88aad356057a7cc1?workflows_screenshot=true)

* Multi-select the services that the contractor provides.
* This ensures customers see relevant contractors for their specific needs.

**6. Adding Service Areas by Zip Code** [0:53](https://loom.com/share/e822bdb685c04fa09db2d21704c7427f?t=53)

![generated-image-at-00:00:53](https://loom.com/i/8d3450a37b6e479bb259f29e622f1f8b?workflows_screenshot=true)

* Input zip codes where the contractor operates:
  * Add multiple zip codes by clicking 'Add' after each entry.
* This helps customers know the areas served by the contractor.

**7. Saving Contractor Information** [1:03](https://loom.com/share/e822bdb685c04fa09db2d21704c7427f?t=63)

![generated-image-at-01:03](https://loom.com/i/37a6f2af80ef45c3a057775aca47e32e?workflows_screenshot=true)

* After entering all necessary information, click 'Save Changes' to update the contractor's profile.

**8. Viewing Contractor Information in Reports** [1:09](https://loom.com/share/e822bdb685c04fa09db2d21704c7427f?t=69)

![generated-image-at-01:09](https://loom.com/i/5be22a75da0c425ea48e544b43a130b3?workflows_screenshot=true)

* Example: A report showing a defect (e.g., 'basement window cracked').
* Customers can click on the recommendation link to view contractor details.

**9. Accessing Contractor Details** [1:21](https://loom.com/share/e822bdb685c04fa09db2d21704c7427f?t=81)

![generated-image-at-01:21](https://loom.com/i/2cd65837495f4d14b61c9dd1efeb2ee8?workflows_screenshot=true)

* When clicked, a pop-up displays the contractor's information.
* If multiple contractors are available, a list will show all options.

**10. Conclusion** [1:43](https://loom.com/share/e822bdb685c04fa09db2d21704c7427f?t=103)

![generated-image-at-01:43](https://loom.com/i/a2232f1f5fb14ac49e7ed8f211a9c0d9?workflows_screenshot=true)

* Information is available only in the digital report, not in the PDF version.
* This feature enhances convenience for customers seeking contractor services.

### Link to Loom

[https://loom.com/share/e822bdb685c04fa09db2d21704c7427f](https://loom.com/share/e822bdb685c04fa09db2d21704c7427f)