> ## Documentation Index > Fetch the complete documentation index at: https://docs.hiveinspect.com/llms.txt > Use this file to discover all available pages before exploring further. # Socials, Report Portal FAQs & Marketing Kit in Hive Inspect > Add social links to your client portal and public page, write the FAQs clients see in the report portal, and download Hive logos and visuals for marketing. In the dashboard: **Business Tools → Socials**, **Business Tools → FAQ Management** and **Business Tools → Marketing Kit**. Three small Business Tools that help clients find and trust you: * **[Socials](#socials)**: your social media links, shown to clients in the report portal and on your public page. * **[FAQ Management](#report-portal-faqs)**: the questions and answers clients see on the **FAQs** page of the report portal. * **[Marketing Kit](#marketing-kit)**: Hive logos and ready-made images for your website and marketing. You need the **Business Tools** permission to open them. See [What each permission does](https://docs.hiveinspect.com/settings/team-settings.md#what-each-permission-does). ## Socials ![The Socials page with an Add Social button and three links: Facebook riverahomeinspections, Instagram riverainspects and YouTube @riverahomeinspections, each with Preview, Change and Remove buttons, and a How Socials Work box](https://mintcdn.com/hiveinspect-43c85ed1/r1ZUAZreNTS8GW7A/images/how-tos/socials-page.png?fit=max\&auto=format\&n=r1ZUAZreNTS8GW7A\&q=85\&s=771d8e4f4cafc4e97d188fab85b5c8b8) You can add one link for each of these platforms: **Facebook**, **Instagram**, **TikTok**, **YouTube** and **LinkedIn**. ### Add a social link 1. Open [**Business Tools → Socials**](https://dashboard.hiveinspect.com/dashboard/business-tools/socials). 2. Click **Add Social** (or **Add your first social** if you have none yet). 3. Under **Platform**, choose the platform. Only platforms you haven't added yet are listed. 4. Paste your page or profile address under **Link**. The hint under the box tells you which address to use, for example "Use your profile URL: instagram.com/yourhandle". 5. Click **Add**. You see **Social link added**. ![The Add a Social Link window with LinkedIn chosen as the platform, a Link box holding a linkedin.com company address, the hint Use your company or profile URL on linkedin.com, and Cancel and Add buttons](https://mintcdn.com/hiveinspect-43c85ed1/r1ZUAZreNTS8GW7A/images/how-tos/socials-add-dialog.png?fit=max\&auto=format\&n=r1ZUAZreNTS8GW7A\&q=85\&s=a3dd0eee59a6602a457c7e794e0fcd81) You can leave off the `https://`; Hive adds it. The link has to be on that platform's site. If it isn't, you see an error such as **URL does not look like a instagram link**. Once all five platforms are added, **Add Social** is greyed out. ### Change or remove a link * **Preview** opens the link in a new tab so you can check it. * **Change** lets you paste a new address for that platform. Click **Save**. * **Remove** asks "Remove your Facebook link?" (or whichever platform). Confirm to delete it. ### Where clients see your social links | Where | How it looks | | - | - | | **Client portal** | Icons in the left sidebar, under your logo and company name, on every page of the portal. They show when the sidebar is open. See [Client Portal](https://docs.hiveinspect.com/inspections-and-reports/client-portal.md). | | **Your public page** | Icons in the **Get in touch** card at the top and in the **Contact** section, if **Social links** is on under **Details → Contact details**. See [Public Page](https://docs.hiveinspect.com/how-tos/public-page.md#contact-details). | Social links don't appear on PDF reports or in emails. ## Report Portal FAQs Every report you publish has an **FAQs** page in the client portal, in the left sidebar. It shows "Frequently Asked Questions" as a list clients click to open. **FAQ Management** is where you write your own. Until you add any, clients see Hive's five default home-inspection FAQs instead: ![The Frequently Asked Questions page in the client portal, subtitled Common questions about our home inspection services, with five default questions: What is included in a home inspection, How long does a home inspection take, Do I need to be present during the inspection, How soon will I receive my inspection report, and What if the inspection reveals problems](https://mintcdn.com/hiveinspect-43c85ed1/QAHOyUNDOKXiY18M/images/how-tos/portal-faqs-defaults.png?fit=max\&auto=format\&n=QAHOyUNDOKXiY18M\&q=85\&s=feec61ebd003955e3fc37b923ba5971d) * What is included in a home inspection? * How long does a home inspection take? * Do I need to be present during the inspection? * How soon will I receive my inspection report? * What if the inspection reveals problems? As soon as you add one FAQ of your own, clients see **only your FAQs**. The defaults are no longer shown, so add every question you want clients to see. > [!NOTE] > > The default answers say a typical inspection takes 2-3 hours and the report usually arrives within 24 hours. If that isn't true for you, add your own FAQs. Your own FAQs also appear in the **FAQs** section of your [public page](https://docs.hiveinspect.com/how-tos/public-page.md). The defaults never do. ### Add an FAQ 1. Open [**Business Tools → FAQ Management**](https://dashboard.hiveinspect.com/dashboard/business-tools/faq-management). 2. Click **Add FAQ** (or **Add Your First FAQ**). 3. Type the **Question** and the **Answer**. Both are required. 4. Click **Add FAQ**. You see **FAQ created successfully**. ![The Add FAQ window with the description Add a new frequently asked question to your report portal, a Question box with Do you inspect pools and spas?, an Answer box, the hint URLs will be automatically displayed as clickable links, and Cancel and Add FAQ buttons](https://mintcdn.com/hiveinspect-43c85ed1/QAHOyUNDOKXiY18M/images/how-tos/portal-faqs-add-dialog.png?fit=max\&auto=format\&n=QAHOyUNDOKXiY18M\&q=85\&s=12437d53732f0a005a9016dc16089fa6) Web addresses that start with `http://` or `https://` turn into clickable links, in FAQ Management and in the portal. Line breaks you type are kept in the portal. ### Edit, delete and order ![The FAQ Management page with four FAQs, each with an edit and a delete icon: How long does the inspection take, Can I attend the inspection, When will I get my report, and Do you test for radon with a clickable pricing link in the answer, and a Report Portal FAQs info box](https://mintcdn.com/hiveinspect-43c85ed1/QAHOyUNDOKXiY18M/images/how-tos/portal-faqs-list.png?fit=max\&auto=format\&n=QAHOyUNDOKXiY18M\&q=85\&s=ac9fa1390c65e6a461085f4e45d555bf) * **Edit**: click the pencil icon, change the question or answer, and click **Save Changes**. * **Delete**: click the trash icon, then **Delete** in **Delete FAQ?**. This can't be undone. * **Order**: FAQs show in the order you added them, and each new one goes to the bottom. There's no way to drag them into a new order. To move one, delete it and add it again, or edit the existing FAQs so their text is in the order you want. ## Marketing Kit ![The top of the Marketing Kit page: 16 ready-to-use visuals for your website and marketing, a Search visuals box, a Download full kit button, section tabs for Logos 2, Promo Images 3, Feature Blocks 9 and Standalone Visuals 2, and the two Hive Inspect logo cards, white for dark backgrounds and black for light backgrounds, each with a Download button](https://mintcdn.com/hiveinspect-43c85ed1/KFBrjeyF2Ke0wzwM/images/how-tos/marketing-kit-top.png?fit=max\&auto=format\&n=KFBrjeyF2Ke0wzwM\&q=85\&s=1317e7d7dc7149152812f000fe0457dd) The Marketing Kit has 16 ready-made images about Hive Inspect for your website, listings, email signature and marketing, for example to show clients what your reports look like. | Group | What's in it | | - | - | | **Logos** | The **Hive Inspect Logo** in white (for dark backgrounds) and black (for light backgrounds), PNG. | | **Promo Images** | **Multi-Device Preview**: the Hive report on a laptop, tablet and phone, on a white, blue or dark background. Each comes in **Full size** (PNG) and **Web size** (JPG). | | **Feature Blocks** | One image per feature: **Hive Context Layer** (a website banner, light and dark), **Clear, Modern Inspection Reports**, **One Report. Two Beautiful Views.**, **Same-Day Reports. No Waiting.**, **Booked Online. Confirmed Instantly.**, **Pay & Sign Online. Done in Minutes.**, **Repair Requests. Sorted in Minutes.**, **One Login. Every Report.** (for agents) and **Built Around You.** (for clients). Most come as a **Square** and **Vertical** card with text, a **Photo only** version you can pair with your own words, and some as a **Mobile screen**. | | **Standalone Visuals** | **Nothing Gets Missed** and **AI-Powered Inspection Reports**, photos with feature callouts. | ### Download images * Click an image to preview it, or **View sizes** to see every size with its pixel size, format and file size. Download one size with its download button, or all of them with **Download all**. * **Download** (or **Download all**) on a card saves every size of that image. * **Download full kit** at the top saves all of them in one zip file. * Type in **Search visuals...** to find an image by name or topic, such as "agents" or "payments". ![The sizes window for One Report. Two Beautiful Views.: a large preview, then Available sizes Square 2800 × 2691 px PNG 5.0 MB, Vertical 1960 × 3309 px PNG 4.9 MB and Photo only 2464 × 1280 px PNG 4.7 MB, each with a download button, and a Download all 3 button](https://mintcdn.com/hiveinspect-43c85ed1/KFBrjeyF2Ke0wzwM/images/how-tos/marketing-kit-sizes.png?fit=max\&auto=format\&n=KFBrjeyF2Ke0wzwM\&q=85\&s=c1ffdb6ed6890d46f92cbd82470baa90) The page says: "These visuals are free to use on your website, listings, email signatures, and marketing materials. Please don't alter the logo colors or proportions." ## Common questions > **Do my social links show on the PDF report?** > > No. They show in the client portal sidebar and on your public page. > **Can I add X (Twitter), Google or Yelp in Socials?** > > No. Socials takes Facebook, Instagram, TikTok, YouTube and LinkedIn. For Google, Facebook or Yelp reviews, connect them in the [Review Engine](https://docs.hiveinspect.com/how-tos/review-engine.md) under **Review Sites**. > **I added one FAQ and the default FAQs disappeared** > > That's expected. Your own FAQs replace the defaults completely. Add the other questions you want clients to see, copying the default ones if you like them. > **How do I change the order of my FAQs?** > > There's no drag-and-drop. FAQs show in the order you added them. Delete and re-add one to move it to the bottom, or edit the text of existing FAQs to swap them. > **Can I put links in an FAQ answer?** > > Yes. Paste the full address starting with `https://` and it becomes a clickable link. > **Can I use the Hive logo on my website?** > > Yes. The Marketing Kit says its visuals are free to use on your website, listings, email signatures and marketing materials. Don't change the logo's colors or proportions. ## Where to go next * [Public Page](https://docs.hiveinspect.com/how-tos/public-page.md) * [Client Portal](https://docs.hiveinspect.com/inspections-and-reports/client-portal.md) * [Review Engine](https://docs.hiveinspect.com/how-tos/review-engine.md) * [Website Services](https://docs.hiveinspect.com/how-tos/website-services.md) This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.