> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hiveinspect.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Hive Inspect help center for professional home inspectors

> Short video tutorials and written steps for setting up and running Hive Inspect, plus troubleshooting and product updates, written for inspectors on a phone.

<div className="hive-home">
  <section className="hive-field">
    <svg className="hive-field-mark" viewBox="0 0 240 280" fill="none" stroke="#ffffff" strokeWidth="7" strokeLinejoin="round" aria-hidden="true">
      <path d="M 116.0 120.0 L 93.0 159.8 L 47.0 159.8 L 24.0 120.0 L 47.0 80.2 L 93.0 80.2 Z" />

      <path d="M 116.0 199.7 L 93.0 239.5 L 47.0 239.5 L 24.0 199.7 L 47.0 159.8 L 93.0 159.8 Z" />

      <path d="M 185.0 159.8 L 162.0 199.7 L 116.0 199.7 L 93.0 159.8 L 116.0 120.0 L 162.0 120.0 Z" />

      <path d="M 185.0 80.2 L 162.0 120.0 L 116.0 120.0 L 93.0 80.2 L 116.0 40.3 L 162.0 40.3 Z" />
    </svg>

    <div className="hive-field-inner">
      <p className="hive-field-label">Hive Inspect help</p>
      <h1>Set up Hive Inspect, deliver on-site reports, get paid.</h1>
      <p className="hive-field-lede">Short videos and written steps for setting up and running Hive Inspect, made for a phone in the field.</p>
      <a className="hive-field-fix" href="/troubleshooting">Something is wrong? Open troubleshooting</a>

      <div className="hive-rows">
        <a className="hive-row" href="/onboarding/onboarding-overview">
          <span className="hive-row-main">
            <span className="hive-row-title">New to Hive? Set up in order</span>
            <span className="hive-row-line">Calendar, company, templates, services, payments, contacts, automations</span>
          </span>

          <span className="hive-row-meta"><span>8 steps</span></span>
        </a>

        <a className="hive-row" href="/video-tutorials">
          <span className="hive-row-main">
            <span className="hive-row-title">Just show me the videos</span>
            <span className="hive-row-line">Onboarding, how-tos and the latest feature release videos</span>
          </span>

          <span className="hive-row-meta"><span>32 videos</span></span>
        </a>

        <a className="hive-row" href="/switching">
          <span className="hive-row-main">
            <span className="hive-row-title">Switching from Spectora, HomeGauge, ISN or Horizon?</span>
            <span className="hive-row-line">Import contacts and templates, rebuild agreements and services, and check each piece before you cancel</span>
          </span>
        </a>
      </div>
    </div>

    <picture className="hive-field-device">
      <img src="https://mintcdn.com/hiveinspect-43c85ed1/gjQH4k1q6wEL-ANC/images/hero-devices.webp?fit=max&auto=format&n=gjQH4k1q6wEL-ANC&q=85&s=f4f893cd807033e09b39f78efc543541" alt="Hive Inspect open on a laptop, a tablet and a phone" width="720" height="493" loading="lazy" data-path="images/hero-devices.webp" />
    </picture>
  </section>

  ## Most asked

  <div className="hive-rows">
    <a className="hive-row" href="/inspections-and-reports/schedule-inspections">
      <span className="hive-row-main">
        <span className="hive-row-title">Schedule an inspection</span>
        <span className="hive-row-line">Property, client, agent and services, then confirm</span>
      </span>

      <span className="hive-row-meta"><span className="hive-runtime">5:42</span></span>
    </a>

    <a className="hive-row" href="/inspections-and-reports/mobile-reports">
      <span className="hive-row-main">
        <span className="hive-row-title">Write the report on your phone</span>
        <span className="hive-row-line">Defects, photos, sections, search, offline and sync</span>
      </span>

      <span className="hive-row-meta"><span className="hive-runtime">4:38</span></span>
    </a>

    <a className="hive-row" href="/inspections-and-reports/web-editor">
      <span className="hive-row-main">
        <span className="hive-row-title">Review and publish a report</span>
        <span className="hive-row-line">Photobank, preview, flags, publish and save to template</span>
      </span>

      <span className="hive-row-meta"><span className="hive-runtime">4:51</span></span>
    </a>

    <a className="hive-row" href="/how-tos/rescheduled-inspections">
      <span className="hive-row-main">
        <span className="hive-row-title">Reschedule an inspection</span>
        <span className="hive-row-line">Move the date and keep the client, agent and team in the loop</span>
      </span>

      <span className="hive-row-meta"><span className="hive-runtime">1:31</span></span>
    </a>

    <a className="hive-row" href="/business-tools/payment-options">
      <span className="hive-row-main">
        <span className="hive-row-title">Get paid: Stripe, card, ACH</span>
        <span className="hive-row-line">Connect Stripe, pick payment methods and decide who absorbs fees</span>
      </span>

      <span className="hive-row-meta"><span className="hive-runtime">5:25</span></span>
    </a>

    <a className="hive-row" href="/how-tos/adding-additional-reports">
      <span className="hive-row-main">
        <span className="hive-row-title">Attach a radon, sewer or WDI report</span>
        <span className="hive-row-line">Add the third-party PDF to a finished report and tell the client</span>
      </span>

      <span className="hive-row-meta"><span className="hive-runtime">1:59</span></span>
    </a>

    <a className="hive-row" href="/templates/certified-templates">
      <span className="hive-row-main">
        <span className="hive-row-title">Add TREC, NPMA-33 or Florida forms</span>
        <span className="hive-row-line">TREC, NPMA-33 and Florida insurance forms from the Template Hub</span>
      </span>

      <span className="hive-row-meta"><span className="hive-runtime">1:43</span></span>
    </a>
  </div>

  ## How a job moves through Hive

  <ol className="hive-spine">
    <li><span className="hive-spine-num">1</span><a href="/onboarding/onboarding-overview">Onboarding</a></li>
    <li><span className="hive-spine-num">2</span><a href="/inspections-and-reports/schedule-inspections">Get booked</a></li>
    <li><span className="hive-spine-num">3</span><a href="/inspections-and-reports/mobile-reports">On site report writing and delivering</a></li>
    <li><span className="hive-spine-num">4</span><a href="/business-tools/payment-options">Get paid</a></li>
    <li><span className="hive-spine-num">5</span><a href="/how-tos/review-engine">Grow</a></li>
  </ol>

  ## On site right now

  <div className="hive-rows hive-rows-sm">
    <a className="hive-row" href="/inspections-and-reports/mobile-app">
      <span className="hive-row-main">
        <span className="hive-row-title">Mobile app basics</span>
        <span className="hive-row-line">Log in, see confirmed inspections, check payment and signature status</span>
      </span>

      <span className="hive-row-meta"><span className="hive-runtime">4:04</span></span>
    </a>

    <a className="hive-row" href="/inspections-and-reports/mobile-reports">
      <span className="hive-row-main">
        <span className="hive-row-title">Write the report on your phone</span>
        <span className="hive-row-line">Defects, photos, sections, search, offline and sync</span>
      </span>

      <span className="hive-row-meta"><span className="hive-runtime">4:38</span></span>
    </a>

    <a className="hive-row" href="/inspections-and-reports/mobile-reports#check-sync-status">
      <span className="hive-row-main">
        <span className="hive-row-title">Not sure the report saved? Check the sync button</span>
        <span className="hive-row-line">Green means everything is saved; the app works offline until you have signal</span>
      </span>

      <span className="hive-row-meta"><span className="hive-runtime">at 0:17</span></span>
    </a>
  </div>

  <p className="hive-applinks"><a href="https://apps.apple.com/us/app/hive-inspect/id6737940474" target="_blank" rel="noopener">App Store</a> <a href="https://play.google.com/store/apps/details?id=com.singaporv.estategpt" target="_blank" rel="noopener">Google Play</a></p>

  ## New in Hive

  <div className="hive-rows hive-rows-sm">
    <a className="hive-row" href="/whats-new/aug-23-2026">
      <span className="hive-row-main">
        <span className="hive-row-title">Flag comments in templates, larger PDF photos, faster sync</span>
      </span>

      <span className="hive-row-meta"><span>Aug 23, 2026</span></span>
    </a>

    <a className="hive-row" href="/whats-new/aug-16-2026">
      <span className="hive-row-main">
        <span className="hive-row-title">Hive Context Layer: AI context on every defect</span>
      </span>

      <span className="hive-row-meta"><span>Aug 16, 2026</span></span>
    </a>

    <a className="hive-row" href="/whats-new/aug-9-2026">
      <span className="hive-row-main">
        <span className="hive-row-title">Report Customization page and cost estimates on defects</span>
      </span>

      <span className="hive-row-meta"><span>Aug 9, 2026</span></span>
    </a>

    <a className="hive-row" href="/whats-new/overview">
      <span className="hive-row-main">
        <span className="hive-row-title">Everything that shipped</span>
      </span>
    </a>
  </div>

  ## Still stuck?

  <div className="hive-rows hive-rows-sm">
    <a className="hive-row" href="https://www.facebook.com/groups/1202950231646461" target="_blank" rel="noopener">
      <span className="hive-row-main">
        <span className="hive-row-title">Ask the inspector community</span>
        <span className="hive-row-line">Other inspectors answer in the Facebook group</span>
      </span>
    </a>

    <a className="hive-row" href="https://dashboard.hiveinspect.com" target="_blank" rel="noopener">
      <span className="hive-row-main">
        <span className="hive-row-title">Ask in the chat bubble</span>
        <span className="hive-row-line">Open your dashboard and use the chat bubble. Engineers, seven days a week</span>
      </span>
    </a>

    <a className="hive-row" href="https://dashboard.hiveinspect.com/dashboard/business-tools/feature-requests" target="_blank" rel="noopener">
      <span className="hive-row-main">
        <span className="hive-row-title">Request a feature</span>
        <span className="hive-row-line">Tell us what would make your week easier</span>
      </span>
    </a>
  </div>
</div>


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