Getting started and free trialWhere to start, the free trial, onboarding help, AI features, feature requestsAccount, billing and teamYour subscription, inspector seats, billing, logging in, team members and permissionsSwitching and integrationsMoving from Spectora, Horizon and others, importing contacts, QuickBooks and MailchimpTemplatesThe Template Hub, editing templates, comments, ratings and what reaches reports already startedMobile appPhones and tablets, working offline, sync, photos and videos, team inspectionsReports and PDFsEditing and publishing, PDFs, the Context Layer and other AI tools, languages, re-inspectionsClient and agent portalWhat clients and agents see, locked reports, extra documents, repair requestsScheduling and calendarThe online scheduler, Google Calendar, availability, rescheduling and cancellingServices, pricing and agreementsServices and add-ons, price modifiers, discount codes, agreements and signaturesPayments and payoutsStripe, payment methods, Pay at Close, the Technology Fee, payouts and refundsAutomations, emails and textsAutomations that did not send, spam, your own domain, texts and review requestsFix a problemMessages that never arrived, sync and save problems, PDFs and photos, clients who cannot open or pay
Most asked
How do I turn on the Hive Context Layer for my reports?Reports and PDFsWhere do I start setting up my Hive account?Getting started and free trialHow do I request a new feature?Getting started and free trialHow do I move my templates, contacts and past reports from Horizon?Switching and integrationsHow do I import my past inspections from Spectora?Switching and integrationsCan I import my template from Spectora, HomeGauge, HIP or other software?TemplatesWhat AI features does Hive have for writing comments?Reports and PDFsWhy didn’t my PDF update after I edited the report?Reports and PDFsHow does the free trial work?Getting started and free trialDoes the free trial include every feature, including the AI tools?Getting started and free trialWhere do I customize how my reports look?Reports and PDFsWhy are my emails going to spam, and how do I send from my own domain?Automations, emails and textsWill your team move my whole Spectora account over for me?Switching and integrations