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In the dashboard: Business Tools → Referrals.

The referral program gives you Hive account credit when another inspector signs up with your referral code and pays for a plan. The inspector you referred gets credit too.

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How it works

1

Accept the terms

Read the referral program terms and click Enable Referral Program. Hive gives you your own referral code. See Step 1.
2

Share your code

Send your code to other inspectors. They type it in when they sign up for Hive. See Step 2.
3

Get credit when they pay

Once they pay for a monthly or annual software plan, you both get Hive credit on your next subscription bill. See Rewards.

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Step 1: Accept the terms

  1. Go to Business Tools → Referrals.
  2. Read the Hive Inspector Referral Program - Terms of Service in the box.
  3. Tick I have read and agree to the Hive Inspector Referral Program Terms of Service.
  4. Click Enable Referral Program.
The Referral Program page before it's turned on: a Terms of Service card that says Please review and accept the terms to enable the referral program, a scrolling box with the Hive Inspector Referral Program Terms of Service, an unticked checkbox I have read and agree to the Hive Inspector Referral Program Terms of Service, and a greyed-out Enable Referral Program button You see Referral Program Enabled! with your new code. You only do this once for your company. After that, the top of the page says You accepted the Referral Program Terms on and the date. View Terms opens the terms again, with the version and the date you accepted them.

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Step 2: Share your code

The Referral Program page after it's turned on: a bar saying You accepted the Referral Program Terms on Jan 3, 2026 with View Terms and Bonus Rewards buttons, a Your Referral Code card showing HIVE-48213C with a copy button and the line Share this code with other inspectors. When they sign up and make their first payment, you both earn rewards!, and a Your Referrals card showing No referrals yet Your code is under Your Referral Code. It starts with HIVE-. Click the copy button next to it to copy it, then send it to other inspectors however you like. There’s no referral link. The inspector you refer types your code when they sign up:
  1. On the Hive sign-up page, they click Have a referral code?
  2. They type your code in Referral Code (Optional) and finish signing up.
The code only counts if it’s entered at sign-up. Only one code can be used per sign-up.

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Rewards

Click Bonus Rewards on the Referrals page to see the rewards. The Referral Bonus Rewards window: Earn Hive credits when your referrals subscribe. Monthly Subscription, at the start of the 2nd month of their subscription: You Receive 100% of 1st month, They Receive 50% of 1st month. Annual Subscription, within 4 weeks of their subscription: You Receive $200 Credit, They Receive $100 Credit. A note: all payments are in Hive credits applied to your next subscription billing cycle, referrals apply only to software subscriptions and not website or other plans, and can't be stacked with other time-based discounts What the window and the terms say about rewards:
  • Rewards are Hive credits, not cash. They’re applied to your next subscription billing cycle and lower that bill. They can’t be paid out or transferred.
  • Only Hive software plans count. Website plans and other add-ons don’t.
  • Only full-price plans count. The reward can’t be combined with other time-based discounts.
  • Credit is given only after their first successful plan payment. A sign-up on the free trial doesn’t earn anything yet.
  • The inspector you refer must be new to Hive, with no Hive account before. Referring yourself isn’t allowed.
Our team adds each referral credit to your account. If a credit you expected doesn’t show on your next bill, ask in the chat bubble in your dashboard.

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Your Referrals

The Your Referrals card lists Organizations that signed up using your referral code, with Organization, Signed Up and Status columns. Until there’s one, it says No referrals yet. This list may stay empty even after someone signs up with your code. Hive still keeps the code they entered on their account. To check a referral or a credit, ask in the chat bubble in your dashboard.

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Common questions

Yes, as long as they haven’t made their first payment yet. Ask in the chat bubble in your dashboard and include their company name, and our team adds your code to their account. After their first payment, a referral can’t be changed.
No. Credit is given only after their first successful payment for a monthly or annual software plan.
The rewards are for Hive software subscriptions: monthly and annual plans. Website plans don’t count.
The terms list support@hiveinspect.com. You can also ask in the chat bubble in your dashboard.

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Where to go next

Billing and subscriptionsPlans, prices, receipts and cancellingGuideReferral sourcesTrack where your own clients come from. This is a different feature.Guide
Last modified on October 24, 2026