How Long Hive Inspect Keeps Your Reports and Inspection Data

Hive keeps your reports and inspection data for as long as your account exists. Reports don’t expire, and we don’t delete old ones to save space. That stays true whether you’re on a plan, on the free trial, or have cancelled.

What we keep

None of these are deleted after a set time:

What	How long we keep it
Reports and their PDFs	No time limit
Photos and videos in your reports	No time limit
Inspections, with their agreements, signatures, invoices and payment records	No time limit
Templates and saved comments	No time limit
Contacts, agents and brokerages	No time limit
Reports imported from your old software	No time limit. See Past inspections.

A report from years ago opens the same way as one from last week. Find it on the Inspections page with the list filters.

Your clients’ report links

The report links you send to clients and agents don’t expire. They can open the report, download the PDF, sign agreements and pay invoices at any time. Once a client can open a report, they lose access only if you lock it, unpublish it or delete the inspection.

If you cancel your subscription

We keep everything. Cancelling stops you creating new inspections, but your reports, templates, contacts and past inspections all stay, with no time limit. You can still sign in and open them, and your clients can still open their reports. When you start a plan again, everything is where you left it. See What we do with your data after you cancel.

When data is removed

Your data is only removed when you, or someone on your team, remove it, or when you ask us to:

What happens	What it means
You delete an inspection	It disappears from Hive and there’s no undo button. Message us in the chat bubble as soon as possible if it was a mistake. See Delete an inspection.
You remove a report from an inspection in the mobile app	The inspection stays. Ask us in the chat bubble if you need the report back.
You ask us to delete your account	Permanent. See Delete your account and data.

Keep your own copy

Your reports are safe in Hive, but you can save copies anywhere you like:

A report: open it in the Web Editor, click PDF at the top right, then View PDF, and save the file.
Contacts: Contacts → Export to CSV. See Export to CSV.
Earnings: Export to CSV on the Earnings page. See Export to CSV.

Common questions

Do my reports expire or get deleted after a while?

No. We don’t delete reports because they’re old. Reports and their photos and videos stay in your account with no time limit.

What happens to my reports if I cancel?

They stay. You can still sign in and open them, and your clients can still open them from their links. See Cancel your subscription.

Can my client still open a report I sent years ago?

Yes. Report links don’t expire. If a client can’t open one, check that the report is still published and unlocked.

How do I get my data deleted?

Cancel your plan and add-ons, then message us in the chat bubble from the account owner’s login, or email support@hiveinspect.com. Deleting is permanent. See Delete your account and data and our Privacy Policy.

Where to go next

Cancel your subscriptionHow to cancel, what stops, and what happens to your dataGuide Billing and subscriptionsPlans, seats, receipts and your Stripe billing pageGuide Delete an inspectionWhat deleting removes, and when to cancel insteadGuide

Last modified on October 25, 2026

​What we keep

​Your clients’ report links

​If you cancel your subscription

​When data is removed

​Keep your own copy

​Common questions

​Where to go next