Repair addendum
Does the repair addendum change my inspection report?
Does the repair addendum change my inspection report?
No. The addendum is a separate PDF generated from the report. Your published report is never edited by the agent.
Can the client (homebuyer) build the addendum instead of the agent?
Can the client (homebuyer) build the addendum instead of the agent?
Yes. Anyone with access to the report in the client portal can use the tool, though in practice the buyer’s agent usually prepares it.
Is there a cost to the agent or client?
Is there a cost to the agent or client?
No. The repair addendum tool is included with every published Hive Inspect report at no extra charge.
Custom fields
Do custom fields appear in the client's report?
Do custom fields appear in the client's report?
Only where you place the placeholder. A field you use purely for internal tracking, like a lockbox code, stays private unless you add it to report text.
Can I edit a custom field's value after the inspection is published?
Can I edit a custom field's value after the inspection is published?
Yes. Update the value on the inspection and regenerate the document; the placeholder picks up the new value.
Can I use a custom field in calendar event descriptions?
Can I use a custom field in calendar event descriptions?
Yes. Custom field placeholders work in calendar event titles and descriptions too, so a lockbox code or permit number can show up right on the inspector’s calendar.
Not answered here yet
These come up but do not have a written answer yet. Ask in the chat bubble in your dashboard and we will walk you through it.- A report will not save while I am editing it
- A PDF is not generating, or is missing photos
- Photos are missing from a synced report