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In the dashboard: Business Tools → Services & Fees → Edit a service → Service Modifiers

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What price modifiers do

A modifier is a rule on a service that adds money and time to an inspection when a condition is met. For example: “add $75 and 30 minutes when the home is 2,001 to 3,000 sq ft”, or “add $1.50 for every mile past 30 miles”. Once modifiers are set up, you never work out a price by hand. Hive adds the right amounts on its own:
  • when you or your team schedule an inspection in the dashboard
  • when a client books on your online scheduler
  • when a client gets a price from your quote widget
Each modifier has two amounts:
  • Add Fees ($): the money added to the price. A negative amount, such as -50, takes money off.
  • Add Hours: the time added to the inspection. It makes the inspection longer on the calendar.
A service can have as many modifiers as you need. Every modifier whose condition is met is added, so a large, old home far away can get a size charge, an age charge and a travel charge on the same inspection.
To charge by something Hive doesn’t track on its own, such as the number of units, bedrooms, the county or the property type, create a custom field first and then add a modifier on it. See Custom field modifiers.

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The modifier types at a glance

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Add a modifier to a service

1

Open Services & Fees

Click Business Tools in the sidebar, then Services & Fees. Each service card shows how many modifiers and add-ons it has.The Services and Fees page with the buttons Test Pricing with Modifiers and Add New Service, and three service cards. The Home Inspection card shows $400, 3h, 10 modifiers and 2 add-ons, with edit, copy and delete iconsClick the pencil icon on a service to edit it, or Add New Service to make a new one.
2

Click Add Modifier

Scroll to Service Modifiers and click Add Modifier. The modifiers the service already has are listed here.The Service Modifiers card with an Add Modifier button and three modifiers listed: Square Feet range 2,001 to 3,000 sq ft +$75 and +0.5 hours, Square Feet range 3,001 to 4,000 sq ft +$150 and +1 hour, and Square Feet per unit starting after 4000 sq ft +$10 and +0.1 hours per 100 sq ft
3

Pick When the modifier applies

Open the When list and pick what the price depends on. The list has three groups: Property Based, Time Based and Custom Fields. The Custom Fields group only appears once you have a custom field that can drive a price.The Add New Modifier dialog with the When list open, showing the Property Based group (Square Feet, Age of House, Miles from Company Address, Miles from Inspector's Address, Kilometers from Company Address, Kilometers from Inspector's Address, Foundation) and the Time Based group (Specific Day, After Working Hours)
4

Pick the Type

The Type list shows only the types that fit what you picked. For Square Feet you get Range and Per 100 sq ft. Foundation, Specific Day and the working-hours modifiers have only one type, so Hive picks it for you.The Type list open for a Square Feet modifier, with the options Range and Per 100 sq ft
5

Fill in the Configuration

Enter the numbers for the rule, then Add Fees ($) and Add Hours. Each type is explained in its own section below.
6

Click Add Modifier

The modifier is added to the list.
  • Editing an existing service: changes save on their own. The top of the page shows Saving… and then Saved.
  • Creating a new service: nothing is saved until you click Save Service at the bottom of the page.
You don’t name modifiers. Hive names each one from its rule, such as Square Feet, Distance, Crawlspace Foundation, Saturday Inspection or After Hours. That name is the label on the price line your team sees.

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How ranges work

Many modifiers use a Range: the charge applies only when the value falls inside the range. You usually add several ranges, one per price band, such as one for 2,001 to 3,000 sq ft and another for 3,001 to 4,000 sq ft. Hive lists the ranges you already have at the top of the form, and a new range starts where your highest one ends. A Square Feet range in the Add New Modifier dialog. Ranges you already have: 2,001 to 3,000 sq ft and 3,001 to 4,000 sq ft. From 4001, To 5000, a blue box that reads Range: Applies to homes from 4,001 to 5,000 sq ft. Both numbers are included, then Add Fees 200 and Add Hours 1.5 Ranges are typed in one of two ways: The blue Range box under the numbers says in plain words which values the range covers. Read it before you save.

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Gaps and overlaps

Hive checks a new range against the others on the same modifier and warns you. It never blocks the save, because sometimes a gap or overlap is what you want.
A value that no range covers gets no charge. Click Close the gap to move the range so it starts right after the one before it.A Square Feet range from 4,501 to 5,000 sq ft with a yellow warning: Not covered by any range: 4,001 to 4,500 sq ft. Your previous range ends at 4,000 sq ft. Close the gap
Homes smaller than your first range get no extra charge, so you don’t need a “$0” range for them. For the largest homes, either add a last range with a high To number, or use Per 100 sq ft above your last range (see the example below).

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Square Feet

Square Feet uses the square footage on the inspection. You type it when you schedule, or the client types it on your online scheduler. If Auto-fetch Property Info is on in your organization settings, Hive fills it in from a property lookup when you pick the address. The property details on the New Inspection page: Street Address, Property Type Single Family, Occupancy, Foundation Crawlspace, Square Footage 3200, Year Built 1965, Bedrooms and Bathrooms The Year Built and Foundation boxes next to it feed the Age of House and Foundation modifiers.
A flat amount for homes in a size band. Fill in From and To (both included), then the fee and hours.A new Square Feet range. Ranges you already have: 2,001 to 3,000 sq ft and 3,001 to 4,000 sq ft. The From box is already filled with 4001 and the To box is empty
Example that combines both types. Many inspectors price normal homes in ranges and very large homes per 100 sq ft:
  • Range 2,001 to 3,000 sq ft: +$75
  • Range 3,001 to 4,000 sq ft: +$150
  • Per 100 sq ft, Starting After 4,000: +$10 for each 100
A 4,550 sq ft home gets $60 from the per-100 rule and nothing from the two ranges.

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Age of House

Age of House uses the home’s age in years: the current year minus the year built. A home built in 1965 is 61 years old in 2026. A home built this year is 0 years old. The age goes up on January 1.
A flat amount for homes in an age band. Type the band in years old, not as years built. To charge for homes older than 50, use From 51 and a high To, such as 500.An Age of House range: From 51, To 500 years old. Range: Applies to homes from 51 to 500 years old. Both numbers are included. Add Fees 50 and Add Hours 0.5
If the year built is empty, Age of House modifiers don’t apply.

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Distance

Distance modifiers charge for travel. Hive measures the driving distance to the property with Google Maps. There are four choices in the When list:
An amount for every mile (or km) past Starting After. The extra distance is rounded to the nearest whole mile: 12.3 extra miles counts as 12, 12.5 counts as 13.A Miles from Company Address modifier with the type Per Mile: Starting After (miles) 30, Per-unit pricing will apply only to miles beyond this distance, Add Fees 1.5 and Add Hours 0With Starting After 30 and Add Fees $1.50, a property 42.3 miles away is 12.3 miles past 30, counted as 12 miles, so $18.
How the inspector’s address is chosen:
  • Hive uses the address of the inspector assigned to the inspection, including a different address for a specific day if the inspector set one.
  • Before an inspector is assigned, such as when a client books online, Hive measures from your Default Inspector (set in Profile Settings). If you have none, it uses your company address.
  • When an inspection is rescheduled with a different inspector, the inspector-distance charge is measured again from the new inspector.
Things to know:
  • Hive measures the distance once, in miles. A kilometer modifier converts that same drive to kilometers. A service can have both a miles modifier and a kilometers modifier.
  • The distance is only measured when the property address is picked from the address suggestions. A typed address that isn’t picked from the list gets no distance charge.
  • In a range, Hive warns you about numbers that look wrong, such as more than 500 miles (800 km).

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Foundation

A flat amount for one foundation type: Basement, Slab or Crawlspace. To charge for two types, add two Foundation modifiers. A Foundation modifier with the type Select Foundation Type: Foundation Type Crawlspace, Add Fees 50 and Add Hours 0.5 The foundation is picked in the Foundation list when you schedule, or in Foundation Type (Optional) on your online scheduler. It is never filled in from the property lookup, so the modifier only applies when someone picks a foundation.

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Specific Day

A flat amount when the inspection is on one day of the week, such as a weekend surcharge. Add one modifier for each day you charge extra. A Specific Day modifier with the type Select Day: Day of Week Saturday, Modifier applies when inspection is scheduled on this day, Add Fees 75 and Add Hours 0 The day is worked out in your company’s time zone, set under Org Settings → Scheduling → Organization Timezone.

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After and Before Working Hours

A flat amount for early or late inspections. Pick a time from 5:00 AM to 10:00 PM, on the hour.
Applies when the inspection starts at or after the time. With 5:00 PM, an inspection that starts at 5:00 PM or 5:30 PM gets the charge, and one that starts at 4:30 PM doesn’t.An After Working Hours modifier with the type Time Threshold: Inspection Starts After 5:00 PM, Modifier applies when inspection starts at or after 5:00 PM, Add Fees 50 and Add Hours 0, and a note: This fee will be added when the scheduled inspection start time is at or after the specified time. Commonly used for late afternoon/evening inspections
Only the start time counts, in your company’s time zone. An inspection that starts at 3:00 PM and runs past 5:00 PM doesn’t get an After Working Hours charge.

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When day and time charges are added

Specific Day, After Working Hours and Before Working Hours depend on when the inspection is scheduled, so:
  • Online booking: the price a client sees on your online scheduler or quote widget doesn’t include them yet. They are added when the inspection is booked for its date and time, so the booked price can be higher than the estimate.
  • Rescheduling: when an inspection moves to a new date or time, Hive checks these modifiers again. A charge that now applies is added, and one that no longer applies is removed. Everything else keeps the price it was booked at.

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Manage your modifiers

Each modifier shows its rule and its amounts. The icons on the right are Edit, Duplicate, Move to another service and Delete. A modifier card: a drag handle, the name Square Feet with a Range badge, Range: 2,001 to 3,000 sq ft, +$75 / +0.5hrs, and four icons on the right: edit, duplicate, move and delete
  • Edit: opens the same form. If you change When to something else, Hive renames the modifier to match the new rule.
  • Duplicate: copies the modifier to this service or to another one. Pick the service under Target service. Use it to give several services the same travel fee.
  • Move to another service: moves the modifier. It is removed from this service once the copy is made on the other one.
  • Delete: asks “Are you sure you want to delete this modifier?” first.
  • Reorder: drag the dots on the left. The order only changes how the list looks. It doesn’t change the price.
The Duplicate Square Feet dialog: Create a copy of this modifier in the selected service, including all of its settings. Target service: Select a service
The Service Preview on the right of the page sums up every modifier in one line each, including the modifiers on each add-on. The Service Preview for Home Inspection: base price $400, duration 3 hours, then one line per modifier, such as Square Feet 2,001 to 3,000 sq ft: +$75/+0.5h, Distance per mile over 30: +$1.5/+0h, Saturday Inspection Saturday: +$75/+0h and the Property Type discount Equals Condo: -$50/+0h, and the add-ons Radon Testing with its Number of Units modifier and Sewer Scope

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Modifiers on add-ons

Add-ons can have their own modifiers, such as a radon test that costs more for each extra unit. Open the add-on with its pencil icon under Service Add-Ons, then use Add Modifier in the Add-On Modifiers section. The form is the same as for services. The Edit Add-On dialog for Radon Testing, with Add Fees 150, Add Hours 0, the Allow Upselling and Hide from Scheduler options, and the Add-On Modifiers section with an Add Modifier button and one modifier: Number of Units, Per Unit Over, starting after 1 unit, +$50 per unit
  • An add-on modifier only applies when that add-on is on the inspection.
  • If the add-on is added more than once, its modifiers are charged once for each.
  • Click Save Changes in the add-on to keep its modifiers.
  • Add-on modifiers can be duplicated within the add-on, but not moved to another service.
Everything else about add-ons, from creating them to letting clients add them after booking, is in Add-on services.

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Test your pricing before clients see it

Test Pricing with Modifiers, at the top of the Services & Fees page, shows exactly what a service would cost for a property you describe. It never creates an inspection.
1

Describe a property

Fill in any of the property details: square footage, year built, foundation, distance, date and time, and your custom fields. Everything is optional. Then click See service prices.The Test Pricing page, step 1 Property details: Square footage 3200, Year built 1965, Foundation type Crawlspace, Distance unit Miles, Distance from company 42.3 miles, Inspection date 10/24/2026, Inspection time 5:30 PM, and under Additional Information: Number of Units 2 and Property Type Condo. A See service prices button
2

See which modifiers applied, and why

Each service shows its price and how many modifiers applied. Open the list to see every modifier with the reason it did or didn’t apply.Step 2 Choose service. Home Inspection costs $893 and 6 hrs, with Online quote: $768. 8 of 10 modifiers applied: base price $400 and 3 hrs; Square Feet 2,001 to 3,000 not met; Square Feet 3,001 to 4,000 +$150 +1 hr; Square Feet per 100 over 4000, 0 units; Age of House built 1965, 61 years old, +$50 +30 min; Distance 42.30 miles, 12 billable at $1.5 a mile, +$18; Crawlspace Foundation +$50 +30 min; Saturday Inspection +$75 and After Hours +$50, both marked Booking only; Number of Units 2, 1 billable after 1, +$150 +1 hr; Property Type Condo matches, -$50. Total as booked $893 and 6 hrsLines marked Booking only are the day and time charges. They are in the booked price but not in the online estimate.
3

Add add-ons and see the total

Click Select on a service to pick add-ons and see the quote summary.Step 3 Add-ons and total. Radon Testing is checked: base fee $150 plus Number of Units +$50, total $200. Sewer Scope $175 is not checked. Quote summary: Home Inspection $893, Radon Testing $200, Total price as booked $1,093, Online quote estimate $968, Estimated duration 6 hrs (internal, customers don't see this)
The example above, worked out: The online estimate is $768: the same total without the Saturday and After Hours charges.

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Where modifier charges show up

When you schedule or edit an inspection in the dashboard, the Pricing Summary lists each modifier on its own line, marked modifier, with its price and time.The Pricing Summary on a new inspection: Home Inspection base $400 3 hrs, then modifier lines Square Feet $150 1 hr, Age of House $50 30 min, Crawlspace Foundation $50 30 min, Number of Units $150 1 hr and Property Type -$50, and a Total of $750.00 and 6 hrsClick Edit Price or Duration to change any line’s name, price or hours, or click the red X to remove a line. Click Done Editing to keep your changes.The Pricing Summary in edit mode: each line has a name box, a price box and an hours box, and a red X. At the top are Add Item and Done Editing buttons, and at the bottom the note You have unsaved editsRemoving a line only takes it off the price and the invoice. It doesn’t change the services or add-ons on the inspection.
Taxes on a service are worked out on the total, modifiers included. A discount code limited to a service also applies to that service’s modifiers.

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What happens to inspections you already booked

  • Changing modifiers in Services & Fees never changes inspections that are already booked. New prices apply to inspections you book from then on.
  • Rescheduling checks the day and time modifiers again, and the inspector distance if the inspector changes. See When day and time charges are added.
  • Changing the property details on a confirmed inspection, such as the square footage, year built or a custom field answer, never changes its price. The modifier lines stay as they were booked. To change the price, use Edit Price or Duration. An add-on you add later is priced from the current details.
  • Before the inspection is confirmed (a draft, or waiting for the client), changing the property details in the dashboard updates the Pricing Summary: modifiers that now apply are added, ones that no longer do are removed, and lines that count units, such as per 100 sq ft, per year or per unit, are worked out again. A line you changed with Edit Price or Duration keeps your price.

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Frequently asked questions

The most common reasons:
  • The value is missing. With no square footage, year built, foundation or distance, those modifiers don’t apply.
  • The value is just outside the range. Square Feet and Age of House ranges include both numbers. Distance and custom number ranges don’t include the first number.
  • The distance couldn’t be measured, because the address wasn’t picked from the suggestions.
  • It is a day or time modifier, and the inspection has no date yet, or this is an online estimate.
To find out, enter the same details in Test Pricing with Modifiers. It shows the reason next to every modifier.
Yes. Type a negative amount in Add Fees, such as -50. The line shows as a discount in the Pricing Summary. For discounts that clients type in, use discount codes instead.
Yes, when you fill in Add Hours. The inspection’s length is the service’s base duration plus the hours of its add-ons and modifiers. That length is used on the calendar. For online bookings, the hours of day and time modifiers are added when the inspection is booked.
Yes. Add a Specific Day modifier for Saturday and another for Sunday, each with its own amount.
Use the company address if everyone starts from one office. Use the inspector’s address if your inspectors start from their own homes or from different areas. Each inspector sets their Inspector Local Address under Availability in their Profile Settings.
No. Every modifier whose condition is met is added, whatever its place in the list. Dragging only changes how the list looks.
Set it up once, then use the Duplicate icon on the modifier and pick another service under Target service. Repeat for each service.
Not as separate lines. Clients see one price for each service and add-on, with the modifiers already included. Your team sees each modifier on its own line in the dashboard.

Next step

Custom field modifiersCharge by number of units, property type, county or any question you add

Related

Set up services and feesCreate services, link templates and agreements, add add-ons and taxesDiscount codesCodes clients type in for a fixed or percentage discountOnline bookingLet clients book and see prices on your online scheduler
Last modified on October 18, 2026