Video Tutorial
How to Import Contacts into Hive
Access Contacts and Manage Tags — 0:00
- Go to the Contacts section from the sidebar
- Click on Manage Tags to create new tags
- Example tags: “Realtor”, “Agent”, “Client”

Import Client Contacts from CSV — 0:25
- Click on Import CSV
- If importing from Spectora, select Client
- Drop the client CSV file into the designated area
- Note: This process may take a few minutes as images are downloaded and uploaded

Import Realtor Contacts from CSV — 0:46
- After importing clients, you can cancel your previous subscription
- Repeat the import process for Realtors:
- Select Realtor and drop the corresponding CSV file

Import Contacts from Other Companies — 1:04
- You can import contacts from other software like ISN, HIP, and Homegauge
- If your software isn’t listed, contact support via the chat bubble and send your CSV file

Create Multiple Tags for Contacts — 1:19
- You can create multiple tags for different Realtors:
- Examples: “First-time Realtor”, “Regular Realtor”, “Tiered Realtors”

Update Existing Contacts — 1:36
- Go to an existing contact to update their information
- Assign tags to the contact by selecting the appropriate tag
- Optionally, add a profile photo for the contact



