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How to import contacts into Hive

1

Access contacts and manage tags

0:00
  • Go to the Contacts section from the sidebar
  • Click on Manage Tags to create new tags
    • Example tags: “Realtor”, “Agent”, “Client”
Accessing contacts and managing tags
2

Import client contacts from CSV

0:25
  • Click on Import CSV
  • If importing from Spectora, select Client
  • Drop the client CSV file into the designated area
    • Note: This process may take a few minutes as images are downloaded and uploaded
Importing client contacts from CSV
3

Import realtor contacts from CSV

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  • After importing clients, you can cancel your previous subscription
  • Repeat the import process for Realtors:
    • Select Realtor and drop the corresponding CSV file
Importing realtor contacts from CSV
4

Import contacts from other companies

1:04
  • You can import contacts from other software like ISN, HIP, and Homegauge
  • If your software isn’t listed, contact support via the chat bubble and send your CSV file
Importing contacts from other companies
5

Create multiple tags for contacts

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  • You can create multiple tags for different Realtors:
    • Examples: “First-time Realtor”, “Regular Realtor”, “Tiered Realtors”
Creating multiple tags for contacts
6

Update existing contacts

1:36
  • Go to an existing contact to update their information
  • Assign tags to the contact by selecting the appropriate tag
  • Optionally, add a profile photo for the contact
Updating existing contacts
7

Utilize photos for marketing

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  • Including Realtor photos in reports is a good marketing strategy
  • Ensure to add photos whenever possible
Utilizing photos for marketing

Next step

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Last modified on September 7, 2026