In the dashboard: Teams
Roles on a Hive team
Everyone on your team signs in with their own login. The Teams page lists each team member, their role and how many permissions they have, for example 8/11 Permissions granted.
Bookings created by support staff are assigned to the company’s default inspector. Bookings created by an inspector or sub-inspector are assigned to that person. See Schedule inspections.
Invite a team member
Enter their email and pick a role
- Enter their Email Address. They receive an email with a link to join your organization.
- Under Role, choose Sub-Inspector or Support Staff.
Set permissions for one person
Each team member has their own set of permission switches. Turn on only what that person needs.Open Manage Permissions
- On the Teams page, click Manage next to the team member.
- The Manage Permissions window opens with one switch per permission.
Turn permissions on or off
- Flip the switches you want. Select All turns every switch on, and Clear All turns every switch off.
Financial Data Access
Financial Data Access controls who can view and manage pricing, invoices and payments. Org owners and admins always have it. Other team members need it turned on in Teams. For example, changing the credit card fee on a single inspection needs Financial Data Access. See Technology fee. Issuing a refund as a non-admin in a multi-inspector company also needs the right permission turned on in Teams.Seats and billing
- Anyone who does inspections needs a paid seat. That includes trainees and sub-inspectors. Each additional inspector is 599/year on the annual plan.
- Office and support staff don’t take an inspector seat. Office managers get their own Support Staff login to schedule and manage inspections.
- The 10-report package and the new-inspector plan are for single-inspector businesses. You can’t add inspectors on either one.
Related team tools
- Pay splits: decide how inspector pay is split on each job under Business Tools → Pay-Splits, also linked from the Teams page. You can let sub-inspectors see their own earnings. See Sep 27, 2026 updates.
- Several inspectors on one job: add more than one inspector to an inspection when you schedule it. See Schedule inspections.
- Working hours: set each inspector’s availability so online booking only offers times they can take. See Team availability.
- Hours worked: review inspector clock-in and clock-out times. See Hourly Time Tracker.
FAQ
Does a trainee or sub-inspector need their own seat?
Does a trainee or sub-inspector need their own seat?
Yes. Everyone who does inspections needs their own paid seat, including trainees and sub-inspectors.
Do office staff need a paid seat?
Do office staff need a paid seat?
No. Office and support staff get their own login with the Support Staff role and don’t take an inspector seat.
Who can see prices, invoices and payments?
Who can see prices, invoices and payments?
Org owners and admins always can. Anyone else needs Financial Data Access turned on for them in Teams → Manage.
Can I stop a team member from publishing reports?
Can I stop a team member from publishing reports?
Yes. Turn off Publish Reports for that person in Teams → Manage and click Save Changes. Their finished reports then go to an admin to publish.
Next step
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