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⏱️ Estimated time: ~5 minutes

Video Tutorial

Setting Up Payment Options for Customers

1

Access Payment Settings — 0:01

  • Navigate to Business Tools
  • Select Payments
  • If this is your first time, click the Connect your Stripe button to link your Stripe account
Accessing payment settings
2

Connect Your Stripe Account — 0:10

  • Log in to your Stripe account or sign up if you don’t have one
  • Once connected, you will see various payment options available
Connecting Stripe account
3

Enable Credit and Debit Card Payments — 0:47

  • Toggle the option to accept credit and debit cards on or off
  • This is the most common payment method for customers
  • Enabling this option allows customers to pay via Apple Pay and Google Pay
Enabling credit and debit card payments
4

Decide on Credit Card Fee Absorption — 1:15

  • Choose whether to absorb credit card fees or pass them on to customers
  • If fees are passed on, a standard fee of 4% + $0.30 will be added to the transaction
Credit card fee absorption options
5

Enable ACH Payments — 2:14

  • Toggle the option for ACH payments on or off
  • If enabled, payments will be marked as paid when initiated, but reports will be locked until settled (up to 5 business days)
Enabling ACH payments
6

Offer Buy Now Pay Later Option — 3:10

  • Toggle the Buy Now Pay Later option on or off
  • Note that you must absorb the fee of 8% + $0.30 as passing it on would classify you as a lender
Buy Now Pay Later option
7

Enable Other Payment Methods — 3:29

  • Toggle the Other Payment Methods option on or off
  • This method is less preferred due to tracking issues; manual payment marking is required
Other payment methods
8

Add Payment Instructions — 3:48

  • If enabling other payment methods, include payment instructions (e.g., Venmo ID, Zelle details) for customers
Adding payment instructions
9

Understand Pay-It-Close Feature — 4:08

  • This feature can only be enabled by the service provider
  • Contact support to request this feature if needed
Pay-It-Close feature
10

View Payment Options as a Customer — 4:24

  • Customers can view payment options in the reports portal under Payments
  • They can choose to pay by card, ACH, buy now pay later, or other methods
Customer payment options view
11

Create Custom Invoices — 5:00

  • To create a custom invoice, click Create Invoice
  • This will generate a Stripe invoice and send it directly to the customer
Creating custom invoices
12

Review All Invoices — 5:14

  • Click on All Invoices to see all invoices created through Stripe
Reviewing all invoices