AI Comment Assist: Write a Report Comment From a Few Words

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What Comment Assist does

• Web Editor: the Add Comment dialog in any subsection of a report.
• Template editor: the New Comment dialog in any subsection of a template.
• Mobile app: inside Smart Add, when you tap Create new comment with Hive Comment Assist.

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How to write a comment with Comment Assist

1

Set your company's wording once

• Go to Business Tools → Hive AI. The Hive Comment Copilot card shows Enabled.
• Write how your comments should read in the Comment Copilot Prompt box, up to 1,500 characters. Include any liability wording you always use.
• To start from Hive’s example, click Use This under Example Prompt, then change it to match how you inspect.
• Click Save. The prompt applies to everyone in your company, on the web and in the mobile app.

2

Open Add Comment in the report

• Open the report in the Web Editor and go to the subsection where the comment belongs, for example Plumbing → Plumbing Leaks.
• Click Add Comment next to Defects/ Deficiencies, Information or Limitations.
• Click Generate using Hive Comment Assist at the top of the dialog.

3

Pick a length and describe the issue

• Under Text Length, choose Small (1-2 sentences), Medium (3-5 sentences) or Large (6-10 sentences).
• Type what you found in Describe the issue. A few words are enough.
• Click Generate. It takes a few seconds.

4

Check the draft

• Hive fills in Comment Name and Description, written in the style of your company prompt.
• Edit any of the text. It is a normal comment form.
• Not happy with it? Open Generate using Hive Comment Assist again and click Generate for a new draft.

5

Confirm the category and service, then create

• For a defect, Hive also sets Category and Service Type. Check both and change them if they don’t fit.
• Add location tags, an estimated cost or media if you like.
• Click Create Field. The comment is added to the subsection and selected in the report.

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Rewrite the description of an existing comment

1

Open the comment

• In the Web Editor, click the arrow at the right end of the comment’s row to expand it.

2

Click Generate description

• Click Generate description above Field Description.
• Hive writes a new description from the comment name, using your company prompt and the Medium length. It doesn’t read the current description.
• The new text replaces the old text, and changes in the Web Editor save automatically. Copy the old text first if you might want it back.

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Use Comment Assist in a template

1

Add a new template comment

• Go to Templates, open the template, then the section and subsection.
• Click New Comment next to Information, Limitations or Defects/ Deficiencies.
• Click Generate using Hive Comment Assist, pick a length, describe the issue and click Generate, the same as in a report.
• Click Create Field, then Save Changes in the bar at the bottom of the template editor.

2

Rewrite an existing template comment

• Click the pencil (Edit component) on the comment, then Generate description.
• Read the new description. Click Save Changes in the dialog to keep it, or Cancel to keep the old text.
• Click Save Changes in the bottom bar to save the template.

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Tip: Give the comment a clear name before you click Generate description, such as “Radon Fan - Not Running”. The button stays greyed out until the comment has a name, and the name is all Hive writes from.

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Worth knowing

• You approve everything. Generating fills in the form. Nothing is added until you click Create Field or save.
• Needs an internet connection, like the other Hive AI tools. The rest of the app works offline and syncs when you’re back online.
• Included on every plan, with no usage cap.
• Enabled for your company by Hive. If you don’t see Generate using Hive Comment Assist, check that Hive Comment Copilot shows Enabled under Business Tools → Hive AI, or ask support through the chat bubble.

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FAQ

Next step

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