New this week
Smart Add
Tell Hive what you’re looking for in plain language, and Smart Add searches your template for the closest matching comments. If there isn’t a good match, it can create a new comment for you in the right section. A small group of beta testers has been using it for a while, and some report saving around 15 minutes per inspection. Open a report in the mobile app and tap the Smart Add button. See Smart Add for a walkthrough and video.InterNACHI Buy-Back Guarantee integration
Connect Hive directly to your InterNACHI Buy-Back Program. Once connected, choose which services should be enrolled automatically, and Hive handles the rest when you publish. Set it up under Business Tools → InterNACHI Buy-Back. See InterNACHI Buy-Back.Request Balance From Customer
A new Request Balance From Customer button on the Order Details page sends your client a quick email with their payment link and every payment method you currently allow. It doesn’t have to be Stripe. The email is tracked automatically in your Automation History. See Payment Options.More multi-inspector pay split controls
For companies with multiple inspectors, two new options are available under Business Tools → Pay-Splits:- Pass the entire distance modifier fee to the assigned inspector.
- Exclude discounts when calculating inspector pay splits.