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New this week

Report Customization page

A dedicated Report Customization page now manages everything related to your digital and PDF reports, with separate tabs for General, Digital Report, and PDF Report. Existing report options moved here so everything is in one place. Find it under Business Tools → Report Customization. New options include:
  • Custom theme color — use your own brand color on PDF reports instead of the standard Hive color
  • More detailed report summary — optionally include location tags, recommendation/service, description, and other details instead of one line per defect
  • PDF cover page options — two cover page styles, with more coming
  • Clickable PDF section tabs — jump between sections from any page of the PDF, like the digital report sidebar

Cost estimate and timeline for defects

Add an estimated cost and estimated timeline to individual defects and save them in your template. Completely optional: if you don’t add a cost or timeline, clients won’t see those fields.

Different base address by day

If you operate from different locations depending on the day of the week, configure a different base address for each day under Profile Settings → Weekly Availability Schedule. Previously only availability times could vary per day. See Smart Scheduling.

More improvements this week

Report name plus template name

For inspections with multiple units or reports, Hive now shows the custom report name alongside the template name on both the web dashboard and the mobile app, so it’s clear which report belongs to which unit.

More mobile app controls

Directly inside the mobile app you can now:
  • Filter inspections by status
  • Reschedule inspections
  • Change inspection status
  • View and manage Additional Reports/Documents
See Mobile App and Rescheduled Inspections.

Easier agreement signing

When a client signs an agreement in the Client Portal, they can type their name and Hive generates the signature automatically, similar to DocuSign. See Agreements.

Re-inspection resolution filters

Filter defects in re-inspection reports by resolution status to quickly see what is Resolved, Unresolved, or Unsatisfactory. See Re-Inspections.

Easier add-on service setup

Copy add-on services from one service to another: open the target service and click Add from Another Service. Find it under Business Tools → Services. See Services & Fees.
Last modified on August 23, 2026